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Galway - Head Office
Ph +353 91 730022
hello@hero.ie

Cork Office
Ph +353 21 2066287
hello@hero.ie

Dublin Office
Ph +353 1 6190279
hello@hero.ie

This Cookie Policy was last updated on May 18, 2021 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland

1. Introduction

Our website, https://www.hero.ie (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, Twitter, LinkedIn and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn and Instagram are located in the United States.

6. Placed cookies

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings.

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjid
Expiration
1 year
Function
Store a unique user ID
Name
_hjRecordingLastActivity
Expiration
session
Function
Store performed actions on the website
Name
_hjIncludedInPageviewSample
Expiration
30 minutes
Function
Name
_hjAbsoluteSessionInProgress
Expiration
session
Function
Store unique visits

Functional

Name
_hjRecordingEnabled
Expiration
session
Function
Name
_hjTLDTest
Expiration
session
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Expiration
650 days
Function
Store accepted cookie policy ID
Name
cmplz_stats
Expiration
650 days
Function
Store cookie consent preferences
Name
complianz_consent_status
Expiration
650 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
650 days
Function
Store cookie consent preferences

Google Analytics

Statistics (anonymous)

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name
_ga
Expiration
2 years
Function
Count and track pageviews
Name
_gid
Expiration
1 day
Function
Count and track pageviews

WordPress

Functional

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_logged_in_*
Expiration
session
Function
Keep users logged in

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
none
Function
Request user IP address

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
actppresence
Expiration
1 year
Function
Manage ad display frequency
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Enable ad delivery or retargeting
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Determine screen resolution
Name
act
Expiration
90 days
Function
Keep users logged in
Name
c_user
Expiration
90 days
Function
Store a unique user ID
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
presence
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
bcookie
Expiration
2 years
Function
Store browser details
Name
li-oatml
Expiration
1 month
Function
Enable ad delivery or retargeting
Name
li_sugr
Expiration
3 months
Function
Store browser details
Name
UserMatchHistory
Expiration
30 days
Function
Enable ad delivery or retargeting
Name
lidc
Expiration
1 day
Function
Store performed actions on the website
Name
bscookie
Expiration
2 years
Function
Store performed actions on the website
Name
X-LI-IDC
Expiration
session
Function
Provide functions across pages

Functional

Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Expiration
session
Function
Provide functions across pages

Instagram

Purpose pending investigation

Usage

We use Instagram for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Instagram Privacy Statement.

Purpose pending investigation

Name
actppresence
Expiration
Function

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Filter requests from bots
Name
rc::b
Expiration
session
Function
Filter requests from bots
Name
rc::a
Expiration
persistent
Function
Filter requests from bots

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
__jobs__itemHash
Expiration
Function
Name
__jobs__protocol
Expiration
Function
Name
__jobs__adjacencyList
Expiration
Function
Name
__jobs__thumbprint
Expiration
Function
Name
__jobs__protocol__ttl__
Expiration
Function
Name
__jobs__thumbprint__ttl__
Expiration
Function
Name
__jobs__itemHash__ttl__
Expiration
Function
Name
__jobs__adjacencyList__ttl__
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
_gali
Expiration
Function
Name
_hjFirstSeen
Expiration
Function
Name
cmplz_policy_id
Expiration
650 days
Function
Name
cmplz_functional
Expiration
650 days
Function
Name
cmplz_statistics-anonymous
Expiration
650 days
Function
Name
AI_sentBuffer
Expiration
Function
Name
AI_buffer
Expiration
Function
Name
ai_user
Expiration
Function
Name
amp-store:https://www.hero.ie
Expiration
Function
Name
AMP-CONSENT
Expiration
Function
Name
ai_session
Expiration
Function
Name
/wp-admin/admin.php-elfinder-toolbarhideswp_file_manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-lastdirwp_file_manager
Expiration
Function
Name
cmplz_preferences
Expiration
650 days
Function
Name
cmplz_statistics
Expiration
650 days
Function
Name
cmplz_consent_status
Expiration
650 days
Function
Name
_gat_gtag_UA_34115313_1
Expiration
Function
Name
cmplz_choice
Expiration
650 days
Function
Name
persist:hs-beacon-2496aba6-0292-489c-8f5d-1c0fba417c2f
Expiration
Function
Name
persist:hs-beacon-message-2496aba6-0292-489c-8f5d-1c0fba417c2f
Expiration
Function
Name
_hjSessionUser_2697603
Expiration
Function
Name
_hjSession_2697603
Expiration
Function
Name
_hjIncludedInSessionSample
Expiration
Function
Name
_hjSessionUser_2403825
Expiration
Function
Name
_hjSessionRejected
Expiration
Function
Name
_hjSession_2403825
Expiration
Function
Name
lasttab
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
ssPanelHeight
Expiration
Function
Name
ssPanelLeft
Expiration
Function
Name
color
Expiration
Function
Name
ssPanelTop
Expiration
Function
Name
slider-2
Expiration
Function
Name
cmplz_banner-status
Expiration
650 days
Function
Name
cmplz_consented_services
Expiration
650 days
Function
Name
_ga_F6L4Z03Q6K
Expiration
Function
Name
googlesitekit_1.69.0_modules::search-console::searchanalytics::ab81102b2bb94bf4fe896cbd22452b7f
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::502a7a984134c178c31a06ecb47195f3
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::ed1b9d930ca383752072616fb5bb1ceb
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::3556028368f27ee3a2e3d7985c8f4a16
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::befe67d0cd56fe7fa2fec92356b74de9
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::9a530958491c9ec795879617c7480e82
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::0b1d4a6b2d3204fa73d28228182f44d1
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::df1268351b0627884df9ab171f3a3b10
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::10546f9972cfe13f621cfa675fb60b0c
Expiration
Function
Name
googlesitekit_1.69.0_modules::search-console::searchanalytics::e4347d3c366b93d481a0c80ad8997d90
Expiration
Function
Name
googlesitekit_1.69.0_modules::analytics::report::aa0c7a1ab22a4c92616af352faaa3252
Expiration
Function
Name
wpr-hash
Expiration
Function
Name
wistia-video-progress-krqb7ckugp
Expiration
Function
Name
wistia-video-progress-95z0cb0yxb
Expiration
Function
Name
wistia-video-progress-fj7gs031q6
Expiration
Function
Name
wistia-video-progress-j042jylrre
Expiration
Function
Name
wistia-video-progress-803tlui8oi
Expiration
Function
Name
wistia
Expiration
Function
Name
wistia-video-progress-frwm2xrksl
Expiration
Function
Name
wistia-video-progress-z1qxl7s2zn
Expiration
Function
Name
wistia-video-progress-fj42vucf99
Expiration
Function
Name
wistia-video-progress-9m1zg8p5wc
Expiration
Function
Name
wpr-show-sidebar
Expiration
Function
Name
wistia-video-progress-7seqacq2ol
Expiration
Function
Name
loglevel
Expiration
Function
Name
undefined
Expiration
Function
Name
wistia-video-progress-5wrdzcmj90
Expiration
Function
Name
wistia-video-progress-09kolaz9o0
Expiration
Function
Name
googlesitekit_1.74.0_modules::analytics::report::f306ab09be44961492b179bf0eadefba
Expiration
Function
Name
googlesitekit_1.74.0_modules::analytics::report::dfd7a940150772cbe4dd1d52c2841e2f
Expiration
Function
Name
googlesitekit_1.74.0_modules::analytics::report::793b8813e09f3abdd5cd73780a90ce57
Expiration
Function
Name
googlesitekit_1.74.0_modules::search-console::searchanalytics::5489ecb3468710e7d86086bb0d18d1bc
Expiration
Function
Name
googlesitekit_1.74.0_modules::analytics::report::1b9db36b77eb874fc8052dcfa02113ca
Expiration
Function
Name
googlesitekit_1.74.0_modules::analytics::report::ecd9494656dc349bafdc7d03c0da8f22
Expiration
Function
Name
persist:hs-beacon-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
persist:hs-beacon-message-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
googlesitekit_1.77.0_modules::analytics::report::951cc60cfef23c1152c9d5cfa2e93870
Expiration
Function
Name
googlesitekit_1.77.0_modules::analytics::report::f1001db2f1c24993278cba5d5ee30dc9
Expiration
Function
Name
googlesitekit_1.77.0_modules::analytics::report::552e356a407d39d38641e1540a8978cf
Expiration
Function
Name
googlesitekit_1.77.0_modules::search-console::searchanalytics::5c73c2a545f9a81e5c41e0c0c9c9be4f
Expiration
Function
Name
googlesitekit_1.77.0_modules::analytics::report::19bae5702f182586b5872b1ed94927a5
Expiration
Function
Name
googlesitekit_1.77.0_modules::analytics::report::c54fe73416893ff5fd09f32fc88addb7
Expiration
Function
Name
googlesitekit_1.78.0_modules::search-console::searchanalytics::5944dad4746f004c43afcc2c48cacc7d
Expiration
Function
Name
googlesitekit_1.78.0_modules::analytics::report::50c20fd46e5476aeab0c6c0618797512
Expiration
Function
Name
googlesitekit_1.78.0_modules::analytics::report::d8d46502efadff6daa2f32b9efb4b295
Expiration
Function
Name
googlesitekit_1.78.0_modules::analytics::report::6d283a39a029988178bef77658da6c1a
Expiration
Function
Name
googlesitekit_1.78.0_modules::analytics::report::f0c524a2a9e9fef091237df3f691d583
Expiration
Function
Name
googlesitekit_1.78.0_modules::analytics::report::7d78a11c1e76252496d102590daf5e5a
Expiration
Function
Name
googlesitekit_1.80.0_modules::analytics::report::2bf5b20edc7e4d8fcd7c8fe71c292eba
Expiration
Function
Name
googlesitekit_1.80.0_modules::analytics::report::c4ba2feff4764c0b61517b02a76489f8
Expiration
Function
Name
googlesitekit_1.80.0_modules::search-console::searchanalytics::4450f8afd7d64afb9d794db8c28009ab
Expiration
Function
Name
__hstc
Expiration
Function
Name
hubspotutk
Expiration
Function
Name
__hs_opt_out
Expiration
Function
Name
__hs_initial_opt_in
Expiration
Function
Name
googlesitekit_1.81.0_modules::analytics::report::1c844a2e4e3622f443c50eeb63007648
Expiration
Function
Name
googlesitekit_1.81.0_modules::analytics::report::9136fe091d41b93d7143bbe3be3c4707
Expiration
Function
Name
googlesitekit_1.81.0_modules::analytics::report::0d2dde87f10de8ee23fabd76e33fac01
Expiration
Function
Name
googlesitekit_1.81.0_modules::analytics::report::17f6632bf69d60b24d8a32ecfa536cd4
Expiration
Function
Name
googlesitekit_1.81.0_modules::search-console::searchanalytics::33cac794e3354d09efc854396aa12c77
Expiration
Function
Name
googlesitekit_1.81.0_modules::analytics::report::2a8a30e604a6eff7982cf1b43a36ccff
Expiration
Function
Name
googlesitekit::total-notifications
Expiration
Function
Name
_ga_RVYC31K2QP
Expiration
Function
Name
ln_or
Expiration
Function
Name
debug
Expiration
Function
Name
:outline
Expiration
Function
Name
_hjIncludedInSessionSample_2697603
Expiration
Function
Name
_hjIncludedInSessionSample_2403825
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

HERO
39D Briarhill Business Park,
Briarhill,
Galway, Ireland, H91 V593
Ireland
Website: https://www.hero.ie
Email: ei.oreh@olleh
Phone number: +353 91 730022

This Cookie Policy was synchronized with cookiedatabase.org on May 18, 2021

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footer-crest

Galway - Head Office
39D Briarhill Business Park,
Briarhill,
Galway, Ireland, H91 V593
Ph +353 91 730022
hello@hero.ie

Cork Office
Penrose House,
Penrose Quay,
Cork, Ireland, T23 V38E
Ph +021 2066287
hello@hero.ie

Dublin Office
6 - 9 Trinity Street,
Dublin, Ireland
D02 EY47,
Ph +353 1 6190279
hello@hero.ie

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