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Senior Business Process Analyst

Galway, Ireland
Role Type
Dee Curley
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Senior Business Process Analyst

My leading Medical Device client based in Galway are recruiting for a Global position of Business Process Analyst with Regulatory Project Control experience, due to continued expansion of their operations, we are seeking applications from a suitably qualified and experienced Senior Business Process Analyst


There is currently a global business transformation program accompanying a move of the ERP system from SAP ECC to S4 HANA. The goal is to simplify, standardise and modernise the core business processes, enabling to better leverage the power of data and to position the business for profitable and sustainable growth.


As a Senior Business Process Analyst, you will play a key role in ensuring the successful Business Transformation across working on process relating to regulatory product controls. This is a key role, reporting to Snr Manager Product Owner- Product Controls, collaborating with the program Workstreams, Process Owners, Community of Practices and Stakeholders across the network.


This role represents the Regulatory business Users, collaborating with the program Workstreams, Strategic Integration Vendors, COP teams and Stakeholders across the network. The Program will have the following phases: Requirements Gathering, Design, Build and Testing, Deployment to post Go Live sustaining.




  • The role represents the Regulatory and Product Control Business Users in the Agile ERP team, working closely with Stakeholders to translate User Requirements into Quality Business User Stories and the ‘Who, What, Why’ Acceptance Criteria.
  • Coordinating and liaison with the other Program Workstreams, Strategic Integration Vendors, BPL’s, SME’s, Communities of Practice’s, IT Solution Architects/COE, Quality Stewards and Stakeholders across the network to develop a strong and deep pool of expertise across Quality processes and Applications.
  • Liaise with the Training team and Site Super Users/BPLs/SMEs to develop training plans for each of the key Applications to enhance the knowledge base across the Regulatory organization.
  • Supporting a cross functional network to deliver the Transformation Program for regulatory product controls.
  • Aligning Requirements, monitoring project plans, communicating with Stakeholders, coordinating the Requirements, Design, Build and Testing Phase and supporting the network-wide Deployment.
  • Fostering an inclusive workplace that enables all participants to contribute to their full potential in pursuit of organizational and personal objectives


  • Bachelor’s degree in Regulatory Affairs, Quality, Engineering, Science, Computer Science, Business or related field required.
  • 3+ years technical professional or operational experience in medical device field required.
  • Strong knowledge of regulatory and product control processes with Boston scientific is preferred
  • Previous experience of a major Program introduction/upgrade, ideally within an IT/Systems or Business representative role desired but not essential.
  • Working knowledge of ERP, MES and PLM systems and the broader Application Ecosystem (eCERT, CAPA, GCMS, FARS, etc.), and Interfaces, combined with knowledge of key business processes.
  • A proven track record of Continuous Improvement, system upgrades/enhancements, proactive problem solving or LBP.
  • Creates a sense of energy, excitement, and personal commitment to the organization by empowering others, rewarding and celebrating superior performance, and creating an inclusive workplace across eight locations
  • Experience of managing complex matrixed organizational structures and demonstrated capability in collaborating and influencing across such an organization
  • Good listening and communication skills, with ability to transfer knowledge efficiently.
  • Demonstrated high degree of integrity, professionalism, and the ability to establish credibility
  • High sense of urgency and commitment to execution.
  • Previous experience of Scale Agile Project Management an advantage and/or proven adaptability, comfortable with change and with a demonstrated ability to react and response to a fast-changing environment.
  • Role location is flexible, with participation at Team meetings, collaborative project events, with an Ireland/EMEA focus through to 2026 and on site across BS


For further information on this Process Analyst role in Galway please contact Dee Curley on 086 7902191 /


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Please Note: HERO Recruitment will not forward your details to any company without your prior approval

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.


Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given.  You have supplied us with your personal data in the process of applying for a position.  Our client company may have personnel outside of the EEA who will review you data.  We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.


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