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Operations Manager - Facilities

Dublin, Ireland
Role Type
Nigel O'Leary
+353 868 168 273
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Join one of Ireland's leading Facility Management companies as their new Facilities Manager and lead the delivery of the Soft Services at a prestigious client site in the Dublin region.

This highly decorated company has multiple award wins at the Facility Management Awards, holds the IBEC Keep Well mark for the last 3 years and is listed in Ireland's Top 100 Employers for Wellbeing.

In this role you will lead a committed team of Facilities Management professional primarily delivering best-in-class Cleaning Services.

About your new job:

  • Provide a safe work environment for all and promote strong QHSE.
  • Lead, motivate and engage cleaning team ensuring standards are always met and promoting positive working behaviours.
  • Provide professional guidance and direction to the team.
  • Performance management, including absence/attendance and training & development in association with HR Business Partner.
  • Coordinate staff briefings and toolbox talks and complete daily stand downs with direct reports.
  • Manage staff cover costs and overtime closely in line with budgetary requirements.
  • Verify that payroll details reflect those of agreed contracted hours and are in line with attendance hours.
  • Budgetary control of costs v budgets with any variances understood and explained.
  • Business development within terminal such as self-delivery of more soft services, consumables etc.
  • Support business development teams regarding surveys, pricing, meeting prospective clients.
  • Ensure contract is operating to specification, including regularly auditing in line with specification.
  • Assume operational responsibility of projects.

What you can bring to the role:

  • Demonstrate solid financial acumen and management of P&L.
  • Strong leadership skills – Proven ability to lead and motivate a large team to achieve objectives.
  • Proven experience within the Facilities Management industry, ensuring smooth management of cleaning services.
  • Previous experience and in-depth knowledge of best cleaning practices.
  • Ability to take ownership of service delivery with focus on strong relationships with all stakeholders.
  • Experience managing the execution of soft services projects.
  • Excellent communication and influencing skills, with the ability to adapt these skills at all levels of the business.
  • Highly resilient and flexible with a demonstrated willingness to take on a calm and methodical decision-making approach to any issues arising within their area.
  • Excellent PC, analytical, reporting, and organisational skills.

For more on this and other roles in call Nigel O'Leary on 086 8168273 or email
To apply click below.

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Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review you data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.


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