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Telesales Representative

We are seeking a dynamic Telesales Representative for a maternity cover role, with potential for permanence based in Craughwell, Co. Galway. The role involves generating sales, managing orders, and maintaining customer relationships. Ideal candidates will have sales experience or come from a customer-facing background in retail or hospitality.

Key Responsibilities:

  • Make outbound calls to prospective clients, presenting our products/services.
  • Deliver tailored sales pitches and close sales deals.
  • Build and maintain strong customer relationships.
  • Manage the order process, coordinate with the warehouse, and ensure timely delivery.
  • Accurately record customer information and sales activities in the CRM system.
  • Conduct follow-up calls to ensure customer satisfaction.
  • Meet and exceed individual and team sales targets.
  • Perform administrative tasks related to sales and order management.
  • Report customer feedback and market trends to refine sales strategies.

Required Skills and Qualifications:

  • Proven experience in telesales or a customer-facing role in retail/hospitality.
  • Excellent verbal communication and persuasive phone manner.
  • Strong customer service skills and ability to handle objections.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent attention to detail and organizational skills.
  • Demonstrated ability to meet sales targets.
  • Good computer skills and problem-solving abilities.

For further information on this role in Galway please contact Katie Kilbane on +353 86 1283368 or email Check out all our open jobs on our HERO Recruitment website –

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review you data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.


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