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Manager, Global Supplier Quality

Mayo, Ireland
Role Type
Lisa Lawlor
+353 86 839 5533
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Recruitment Consultant

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Manager, Global Supplier Quality

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A role that will offer an opportunity to provide leadership and vision for the deployment of a Quality Management System that complies with global regulatory requirements compatible with the organization's mission and vision.

You’ll drive improvements to meet customer expectations at the lowest cost possible.

The successful candidate will directly oversee the Global Supplier Quality team, including the Quality Assurance associates in Contract Manufacturing, in addition to functional oversight of the plant-based Supplier Quality / Incoming QA team.

This role is based in Mayo, Ireland with a hybrid working model, 2-3 days a week onsite.


  • Develop and evaluate the quality assurance models for Global Supplier Quality (including Contract Manufacturing) on a strategic level and adjust as needed.
  • Provide direct leadership to the Global Supplier Quality team (including the quality assurance team in the Contract Manufacturing team). Additionally, provide functional leadership to the plant-based Supplier Quality / Incoming Quality Assurance teams to ensure alignment between the Global team and Plant-based Supplier Quality / Incoming Quality Assurance.
  • Serve as the Management Representative for the virtual Contract Manufacturing Quality Management System.
  • Develop vision and provide leadership for implementation of quality assurance responsibilities in the global management of direct, indirect, and purchased finished good suppliers, including supplier selection, evaluation, approval, re-evaluation, audit, and performance tracking.
  • Collaborate with suppliers to ensure achievement of existing quality levels and continually improve quality and reduce customer complaints through SCAR and CAPA processes and cross-functional teamwork.
  • Actively participate in various corporate-wide and department-specific meetings and functions, representing Supplier Quality Assurance.
  • Maintain a healthy quality system for the Contract Manufacturing virtual plant while standardizing processes across all facilities.
  • Engage early in internal processes to ensure good supplier/material selection in the development of new products.
  • Build and reinforce a Culture of Quality in a continuous improvement environment.
  • Collaborate with the manufacturing/supplier teams to ensure the achievement of existing quality levels of manufactured products and continually improve quality and reduce customer complaints.
  • Provide leadership in change management and risk assessment for process/product changes.
  • Provide input to the strategic plan as required.
  • Provide direct leadership to the overall plant operations as a member of the leadership team.
  • Develop and maintain a plan for the professional development and coaching of all direct reports.
  • Build and deliver effective communications at all levels while displaying active listening skills.
  • Prepare, periodically review, adhere to, and achieve the annual plan goals.
  • Advise and participate in IT solutions for quality system improvements.
  • Ensure training is provided on good manufacturing practices and quality standards for all associates.
  • Act as key liaison with all regulatory agencies including FDA, MDSAP, and ISO Notified Bodies.
  • Direct resources for verifying and releasing finished goods into distribution.
  • Achieve competency in all identified skill requirements outlined in the associated training profile for the position.

Work Experience Requirements

  • Minimum of 4 years in an FDA Regulated industry (8+ years preferred with increasing levels of responsibility)
  • Minimum of 2 years in supervisory roles
  • Experience in supplier quality management, quality assurance, plant quality processes, process validation, non-conformance management, complaint management, design assurance, auditing, and team resource management

Education Requirements

  • BS in Physical Science, Engineering, or other related discipline
  • ASQ Certified Manager of Quality / Operational Excellence (or equivalent experience) required

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval. 

Data can only be transferred outside of the EEA on the basis of standards and contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review your data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel. 


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