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Accounts Receivable Associate

Job Title: Accounts Receivable Associate
Contract Type: Permanent
Location: Cork
REF: 84740
Job Published: almost 2 years ago

Job Description

Title: Accounts Receivable Associate with Languages

Who are the client?

A leading multinational organisation in the pharmaceutical sector are recruiting an Accounts Receivable Associate for their site in Cork.

What will I be doing?
  • First point of contact for customer inquiries on customer master data in SAP
  • Coordinating initiation and validation of O2C master data request
  • Complete master data process changes using enablers and SAP
  • Ensuring Quality by adhering to SOX and Financial Business controls
  • Continuous improvement to further enhance procedures and achieve best practice
  • Serving as subject matter expert for all aspects of customer master data
  • Understanding, advising and reporting master data implications and consequences to manager
  • Analysing customer aging through FSCM in order to analyse collection priorities
  • Answering customer inquiries on invoice disputes
  • Contacting customers by phone or mail for collections using market best practices
  • Running AR reports for management review
  • Running billing process and ensure invoices are sent to customers on time
What do I need?
  • Third Level Degree or a minimum of 2 years? financial experience on credit and collections in a multinational organisation
  • Fluency in French/Spanish/German/Italian/Dutch/Turkish/Russian.
  • 2+ years customer facing experience.
  • Strong telephone communication skills with ability to influence and negotiate
  • Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
  • Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
  • Strong interpersonal skills, written and oral communication skills
  • Accuracy, attention to detail and problem solving skills
  • High learning agility in a fast paced environment
  • Ability to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
  • Good time management skills.
  • Effective prioritisation showing ability to be flexible whilst meeting customer needs and managing their expectations.
  • Proficient with Microsoft Office suite
  • SAP experience desirable

For further information on this Accounts Receivable Associate role in Cork please contact Avril on 0860462367 /
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