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Business analyst / Application support analyst

Job Title: Business analyst / Application support analyst
Contract Type: Permanent
Location: Galway
Industry:
REF: 87698
Job Published: 2 months ago

Job Description


Business analyst / Application support analyst

The Role
Our client a leading online retailer is looking to recruit a business analyst / level 2 application support specialist to support automation of the processes underpinning data capture and integration of their rapidly expanding vendor base.

Job description:
  • Develop intimate understanding of existing data flows and automated and manual interfaces between eProcurement platform and the vendor base
  • Provide technical support to the vendor management team troubleshooting issues and providing technical guidance on fixes
  • Support EDI step with European suppliers
  • Develop a strategy and project roadmap to drive greater automation of data exchange between the vendor base and eProcurement platform.
  • As business analyst take responsibility for the analysis, requirements gathering, solution definition, functional specification and coordination of solution delivery for automation projects identified.
  • Work with the development team to manage solution implementation.
  • Role reports directly to EU Supplier Implementation Manager


Education and experience:
  • Knowledge & Experience & Skills
  • Hold a third level Business, IT or equivalent.
  • Must have a 3- 5 yrs. Business Analyst / L2 support specialist experience ideally with experience of B2B / B2C software implementations.
  • Must have strong SQL skills
  • Experience with Data exchange, connections or EDI
  • Must have strong analytical skills, and excellent business process design skills
  • Must have Project Management experience
  • Strong Stakeholder management skills required


Key Competencies
  • Must be available to travel occasionally
  • Must have proven time management skills and the ability to deliver to tight deadlines
  • Willing to take accountability and responsibility and able to make sound decisions in a dynamic environment
  • Fluency in a second European language highly desirable but not essential




For further information on this Business analyst / Application support analyst role in Galway please contact Bridin Quinn on 091730022 / bridin@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie

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