Job Description
Purpose
- Analyses, specifies, designs, documents, tests and delivers business systems and Information System process solutions to meet business requirements.
Responsibilities
- Defines and re-engineer’s business systems or Information System processes by using appropriate methods and tools and partnering with process owners to understand requirements.
- Utilizes information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.
- Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.
- Assures quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IS quality processes.
- Works closely with the development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs.
- Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.
- Creates and provides quality training material for user assistance and system usage.
- Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
- Manages systems development or process improvement projects by applying basic project management methodology.
- May lead multiple project activities simultaneously, working with internal and external cross-functional groups. (Intermediate, Senior).
- End User Support & troubleshooting (e.g. Reporting, Training, Transaction Analysis, etc.).
- Participation in cross-functional and cross-site teams (local & US) to articulate site requirements, co-ordinate site testing and simulation and documentation of results.
Qualifications and requirements:
- Min. Level 8 qualification (Honours Degree) in IT/ Software / Business Systems or a relevant discipline
- Min 5 years working experience in a similar role
- Medical Device industry experience high advantage
- Strong analytical and problem solving skills.
Experience:
- 5 Plus years relevant experience
- Knowledge of payroll systems
- Knowledge of CoreHR, CorePay an advantage
- Kronos experience an advantage
- Working with Hosted Service an advantage
- Excellent understanding of Business Processes and best practices in a regulated environment.
