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Change Management Lead

Job Title: Change Management Lead
Contract Type: Permanent
Location: Galway
Industry:
REF: 93300
Job Published: 3 months ago

Job Description

Contact: Anne Marie Fox
Email: annemarie@hero.ie
Telephone: 087 2197421

Change Management Lead

Our client, a medical device company in Galway are currently looking to recruit a Change Management Lead for their site.

About the role:
  • Responsible for help driving the change management coming with the Global Customer Services Transformation through different strategies:
  • Global Winning Team
  • Customer Centricity
  • Effective Global Mgmt. systems
  • Value Improvement
  • Global Technology Solutions
  • Strategic Partnerships

Your responsibilities include:
  • Working with the Project Management Office and the different strategy owners in defining and implementing the Global Customer Services Transformation program by 2020
  • Prepares project plans, schedules and budgets by using project management tools such as Microsoft Project and by working with appropriate staff to understand tasks necessary to complete project.
  • Directs project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans.
  • Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings.
  • Resolves project issues by working with team members, project customers, and others as appropriate.
  • Oversees responsibilities of the different functional areas as well as Change Management lead for the overall Global Customer Services Transformation
  • Ensures that proper change management and business readiness activities have been defined, planned and executed.

Qualifications:
  • Master/Bachelor degree in Business, Finance, Engineering or other related field
  • Fluent in English, written and verbal and preferably one other European language
  • 5-10 years in Finance, Business Process Optimization, Operational Excellence, Transition/Change Management and Project Management
  • Computer literate; MS Excel and MS PowerPoint expert, SAP experience is preferred
  • Functional competencies: Customer focused, Leadership, Change Steward, Accountable, Minimal Supervision, Very Structured, Process focused.
  • Preferable experience in working within a Shared Services and Business Process Outsourcing environment
  • Excellent communication & analytical skills
  • Works well under strict deadlines
  • Assertive Team player

For further information on this Change Management Lead role in Galway please contact Anne Marie Fox on 087 2197421 / annemarie@hero.ie

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