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Collections Analyst

Job Title: Collections Analyst
Contract Type: Temporary
Location: Galway
Industry:
REF: 85132
Job Published: 10 months ago

Job Description

Collections Analyst

Our client, a medical device company in Galway are currently looking to recruit a Collections Analyst for their site.

Responsibilities and Duties
Build business relationship with Customers and sales organisation in the assigned portfolio. This includes
  • Management of escalated issues
  • Correspondence with customers and managing inquiries
  • Contact customers for payment of past due invoices and document the results.
  • Respond to customer requests relating to invoices.
  • Interact with the sales organisation, order management, distribution and returns processing to drive customer disputes to resolution.
  • Ensure Cash application is accurate ? examine remittance advice
  • Participate in process improvement to enhance customer satisfaction
  • Quarter end/ Public holiday support as required

Requirements
Personal Characteristics
  • Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others.
  • Demonstrated ability to maintain positive people relationships and build strong links with all departments.
  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
  • Positive attitude, team player with a high level of initiative, energy and enthusiasm.

Education & Experience
  • Accounting Technician or equivalent qualification desirable
  • Third Level Diploma/Degree an advantage
  • 3+ year?s relevant experience in an accounts receivable role ? preferably with Shared Service Centre and multinational corporation background
  • SAP or other major ERP Systems experience is desirable
  • Strong written and verbal communication skills are essential
  • Strong computer skills especially MS Office
  • Occasional travel may be required

For further information on this Collections Analyst role in Galway please contact Jenny Dore on 0212066287 / jenny@hero.ie
Check out all our open jobs on our HERO Recruitment website ? www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval