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Collections Analyst

Job Title: Collections Analyst
Contract Type: Permanent
Location: Galway
REF: 87938
Job Published: about 1 year ago

Job Description

Collections Analyst

Our client, a medical device company in Galway are currently looking to recruit a Collections Analyst with a second European language for their site.

What will i be doing
  • Build business relationship with Customers and sales organisation in the assigned portfolio. This includes
  • Management of escalated issues
  • Correspondence with customers and managing inquiries
  • Contact customers for payment of past due invoices and document the results.
  • Respond to customer requests relating to invoices.
  • Interact with the sales organisation, order management, distribution and returns processing to drive customer disputes to resolution.
  • Ensure Cash application is accurate - examine remittance advice
  • Participate in process improvement to enhance customer satisfaction
  • Quarter end/ Public holiday support as required

What will I be doing
  • Effective communicator with excellent interpersonal skills
  • Demonstrated ability to maintain positive people relationships and build strong relationships.
  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment.
  • Positive attitude, team player with a high level of initiative, energy and enthusiasm.
  • Accounting Technician or equivalent qualification desirable
  • Third Level Diploma/Degree an advantage
  • Fluent English and a second European language
  • 3+ year's relevant experience in an accounts receivable role
  • SAP or other major ERP Systems experience is desirable
  • Strong written and verbal communication skills are essential
  • Strong computer skills especially MS Office
  • Occasional travel may be required

For further information on this Collections Analyst role in Galway please contact Jenny Dore on 0212066287 /
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