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Commercial Customer Service Representative

Job Title: Commercial Customer Service Representative
Contract Type: Permanent
Location: Galway
REF: 85112
Job Published: about 2 years ago

Job Description

Contact: Avril Downey
Telephone: 0860462367

Title: Commercial Customer Service Representative

Who are the client?

A progressive environmental waste company in the Galway region is seeking a Customer Service Representative to fulfil growing business needs.

What will I be doing?
  • Managing a portfolio of Commercial customers
  • Dealing with customer queries in a professional and timely manner
  • Handling customer Invoicing
  • Maintaining credit control of the customer portfolio
  • Escalating any issues to management where needed
  • Any other duties as required

What do I need?
  • Have at least 1-2 years? relevant experience working in an office environment with the main focus on dealing with the public.
  • A third level qualification in a related discipline is desirable for this position.
  • Have good communication skills with an excellent telephone manner.
  • Are experienced in Credit Control/Generation of Invoices and Cash Collection.
  • Have a good working knowledge of Excel, Word and a CRM package.
  • Are organised, diplomatic, and a good team player.
  • A proven ability to work to targets and timelines.

For further information on this Customer Service Representative role in Galway please contact Avril on 0860462367
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