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Vacancy Details

Executive & Management

Operations Manager - Tipperary

Contract Type: Permanent
Sector:
Location: Tipperary
Date: 12/07/2019
Job Reference: 104145
Contact Name: Vanessa Lynch
Contact Email: team@hero.ie

Job Description

Commerical Operations Manager
Our client, is a premium wholesaler in the veterinary industry are recruiting for a Commercial Operations Manager for their site in Tipperary. The company has grown triple in size with 26% growth in 2018 already and looking to appoint a person to a newly established role – Commercial Manager.

The Role:
Commercial Manager’s role is to manage the day to day operational and commercial aspects of the business. Reporting to the Managing Director, the Commercial Manager is primarily responsible for the Sales, Service & Software Development departments of the business, you will work as part of the senior management team to deliver relevant KPI’s that will drive business results and shareholder value. Specific industry experience within human pharmaceutical, medical device, scientific, dental or veterinary is required for the role.

Key Functions:
  • Attend regular meetings with Directors, Sales, Service and Management Team;
  • Recommend and contribute to future business strategy relating specifically to the Sales and Operations areas of the business;
  • Prepare and present Commercial, Financial and Operational metrics as required that will demonstrate healthy functioning business and departments, KPI’s;
  • Sales – performance against target, growth, margin analysis, etc.
  • Operations – stock management, customer service levels, profitability, process improvements, on-time-delivery, stock management, etc.
  • Develop and implement business streamlining processes and procedures
  • Direct account management for key customers
  • Utilise existing technology platforms to drive effectiveness and continuous improvementbehaviour
  • Review general operations and introduce change as needed that will drive margin and profitability of the business
  • Manage the budget for the departments and issue monthly reports on expenditure, ability toverbalise reasons for variances and necessary corrective actions if required
  • Implement and conduct annual performance appraisal to review employees’ work performance
  • Hands on approach and work on different projects
  • Work collaboratively with the MD to lead change programmes within the organisation
  • Staff coaching
  • Setting leadership standards around the culture of the business

Personal Traits:
  • 3 rd. level qualification in Business, Engineering, Management, or other relevant discipline would be advantageous;
  • Experience of generating commercial plans that deliver predictable growth in sales and margins;
  • Knowledge of ERP systems and how to extract, manipulate and present data;
  • Robust PC skills (Outlook, Excel, PowerPoint, Word, 3 rd party service software) is required;
  • Experience managing commercial, operational and technical teams of at least 25 people and associated budgets;
  • Experience with Continuous Improvement and Lean philosophies and techniques;
  • Excellent interpersonal and communication skills and significant experience of developing and maintaining commercial customer relationships and communicating effectively with people at all levels;
  • Innovative with experience of effective process and/or systems development;
  • Strong team player; flexibility and adaptability in relation to duties and responsibilities are essential in a growing company;
  • Full, clean driving licence.

For further information on this Commerical Operations Manager role in Tipperary please contact Vanessa Lynch on 086 0462367 / recruit@hero.ie
Check out all our open jobs on our HERO Recruitment website – www.hero.ie
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

Clients we are proud to work with

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