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Credit & Collections Analyst

Job Title: Credit & Collections Analyst
Contract Type: Permanent
Location: Galway
REF: 95080
Job Published: 7 months ago

Job Description

Contact: Jenny Dore
Telephone: 086 0449371

Credit & Collections Analyst

Our client, a medical device company in Galway are currently looking to recruit a Credit & Collections Analyst for their site.


Based in Galway, Ireland, the successful candidate will report to the EME Credit Team Lead of an International Ltd company.

Responsibilities and Duties
  • Build business relationship with Customers and sales organisation in the assigned portfolio.
  • This includes management of escalated issues & correspondence with customers and managing inquiries
  • Responsible for achieving quarterly DSO and delinquency goals. Review files to select delinquent accounts for collection efforts.
  • Contact customers for payment of past due invoices and document the results.
  • Respond to customer requests relating to invoices.
  • Evaluates customer records and forward customer information to Credit manager for credit limit increases or extensions.
  • Interact with the sales organisation, order management, distribution and returns processing to drive customer disputes to resolution.
  • Ensure Cash application is accurate – examine remittance advice
  • Participate in process improvement to enhance customer satisfaction
  • Quarter end/ Public holiday support as required
  • Produce monthly reports
  • Monthly close
  • Carry out any other duties that are required from the EMEA HR team as required
Personal Characteristics
  • Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others.
  • Demonstrated ability to maintain positive people relationships and build strong links with all departments.
  • Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
  • Positive attitude, team player with a high level of initiative, energy and enthusiasm.
Education & Experience
  • Accounting Technician or equivalent qualification desirable
  • Third Level Diploma/Degree an advantage
  • Fluency in Swiss German/German and a second European language an advantage
  • 3+ years relevant experience in an accounts receivable role – preferably with Shared Service Centre and multinational corporation background
  • SAP or other major ERP Systems experience is desirable
  • Strong written and verbal communication skills are essential
  • Strong computer skills especially MS Office
  • Occasional travel may be required

For further information on Credit & Collections Analyst role in Galway please contact Jenny Dore on 086 0449371 /

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