Telephone: 086 0449371
Credit & Collections Analyst
Our client, a medical device company in Galway are currently looking to recruit a Credit & Collections Analyst for their site.
Based in Galway, Ireland, the successful candidate will report to the EME Credit Team Lead of an International Ltd company.
Responsibilities and Duties
- Build business relationship with Customers and sales organisation in the assigned portfolio.
- This includes management of escalated issues & correspondence with customers and managing inquiries
- Responsible for achieving quarterly DSO and delinquency goals. Review files to select delinquent accounts for collection efforts.
- Contact customers for payment of past due invoices and document the results.
- Respond to customer requests relating to invoices.
- Evaluates customer records and forward customer information to Credit manager for credit limit increases or extensions.
- Interact with the sales organisation, order management, distribution and returns processing to drive customer disputes to resolution.
- Ensure Cash application is accurate – examine remittance advice
- Participate in process improvement to enhance customer satisfaction
- Quarter end/ Public holiday support as required
- Produce monthly reports
- Monthly close
- Carry out any other duties that are required from the EMEA HR team as required
- Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others.
- Demonstrated ability to maintain positive people relationships and build strong links with all departments.
- Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
- Positive attitude, team player with a high level of initiative, energy and enthusiasm.
- Accounting Technician or equivalent qualification desirable
- Third Level Diploma/Degree an advantage
- Fluency in Swiss German/German and a second European language an advantage
- 3+ years relevant experience in an accounts receivable role – preferably with Shared Service Centre and multinational corporation background
- SAP or other major ERP Systems experience is desirable
- Strong written and verbal communication skills are essential
- Strong computer skills especially MS Office
- Occasional travel may be required
For further information on Credit & Collections Analyst role in Galway please contact Jenny Dore on 086 0449371 / firstname.lastname@example.org
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