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Credit & Collections Analyst with French

Job Title: Credit & Collections Analyst with French
Contract Type: Permanent
Location: Galway
REF: 95339
Job Published: 3 months ago

Job Description

Contact: Jenny Dore
Telephone: 086 0449371

Credit & Collections Analyst with French

Our client, a medical device company in Galway is currently looking to recruit a Credit & Collections Analyst for their site.

What will I be doing
  • Responsible for monitoring and maintaining assigned high profile/complex accounts
  • Accountable for reducing delinquency for assigned accounts
  • Managing daily debit deductions from our distributor accounts
  • Ensure Cash application is accurate
  • Ensure that cash targets are met, and payment terms are respected.
  • Record customer contact activity in SAP through FSCM Collections Management Module
  • Review unapplied credits and manage refund requests
  • Management of customer disputes through FSCM Dispute Management
  • Management & review of daily Credit queue before approving orders for shipment
  • Create Credit limit requests through FSCM Credit Management
  • Direct productivity improvement efforts to ensure all processes are efficient, cost effective, and consistent with overall department practices
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Participate in process improvement to enhance customer satisfaction
  • Quarter end/Public holiday support as required
  • Support Monthly Close and Monthly KPI metrics
  • Serve as the primary liaison with the Sales Directors/Commercial Team on customer related issues
  • Build strong account relationships through continued phone / email contact with sales/commercial and relevant stakeholders
  • Work with Sales to ensure the department is meeting customer and sales service standards
  • Promote strong collaborative relationships between Credit & Collections/Finance/Customer Services as well as other internal teams

What do I need
  • Accounting Technician or equivalent Credit qualification desirable
  • Third Level Diploma/Degree an advantage
  • 3+ years relevant experience in an accounts receivable role - preferably with Shared Service Centre and multinational corporation background
  • SAP/FSCM Collections Module or other major ERP Systems experience is desirable
  • 2nd European language an advantage
  • Strong written and verbal communication skills are essential
  • Attention to detail and organized
  • Proficiency in Excel, Word and Outlook
  • Commitment to excellent customer service
  • Ability to prioritize and manage multiple responsibilities
  • Ability to work independently in a fast-paced high-volume environment

For further information on this Credit & Collections Analyst role in Galway please contact Jenny Dore on 086 0449371 /

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