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Vacancy Details

Finance Banking Insurance

Credit & Collections Analyst- French - Galway

Contract Type: Permanent
Sector:
Location: Galway
Date: 24/05/2018
Job Reference: 95339

Job Description

Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 086 0449371



Credit & Collections Analyst- French

Our client, a medical device company in Galway is currently looking to recruit a Credit & Collections Analyst- French for their site.


What will I be doing
  • Responsible for monitoring and maintaining assigned high profile/complex accounts
  • Accountable for reducing delinquency for assigned accounts
  • Managing daily debit deductions from our distributor accounts
  • Ensure Cash application is accurate
  • Ensure that cash targets are met, and payment terms are respected.
  • Record customer contact activity in SAP through FSCM Collections Management Module
  • Review unapplied credits and manage refund requests
  • Management of customer disputes through FSCM Dispute Management
  • Management & review of daily Credit queue before approving orders for shipment
  • Create Credit limit requests through FSCM Credit Management
  • Direct productivity improvement efforts to ensure all processes are efficient, cost effective, and consistent with overall department practices
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Participate in process improvement to enhance customer satisfaction
  • Quarter end/Public holiday support as required
  • Support Monthly Close and Monthly KPI metrics
  • Serve as the primary liaison with the Sales Directors/Commercial Team on customer related issues
  • Build strong account relationships through continued phone / email contact with sales/commercial and relevant stakeholders
  • Work with Sales to ensure the department is meeting customer and sales service standards
  • Promote strong collaborative relationships between Credit & Collections/Finance/Customer Services as well as other internal teams

What do I need
  • Accounting Technician or equivalent Credit qualification desirable
  • Third Level Diploma/Degree an advantage
  • 3+ years relevant experience in an accounts receivable role - preferably with Shared Service Centre and multinational corporation background
  • SAP/FSCM Collections Module or other major ERP Systems experience is desirable
  • 2nd European language an advantage
  • Strong written and verbal communication skills are essential
  • Attention to detail and organized
  • Proficiency in Excel, Word and Outlook
  • Commitment to excellent customer service
  • Ability to prioritize and manage multiple responsibilities
  • Ability to work independently in a fast-paced high-volume environment

For further information on this Credit & Collections Analyst- French role in Galway please contact Jenny Dore on 086 0449371 / jenny@hero.ie

Check out all our open jobs on our HERO Recruitment website - www.hero.ie
Please Note: HERO Recruitment will not forward your details to any company without your prior approval

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Hollister ULC, Ballina, Co. Mayo

“Merit Medical have partnered with Hero for the past 10 years. During this time we have grown our employee numbers to 630 employees. Our experience of working with HERO is that they have a personal client focused approach, they know the market and they can deliver on the candidates.  The medical device market is competitive and our company success is dependent on the quality of our people, we want the best there is in the market so we can grow and in turn offer development opportunities to our people. 

Mary Collins,
Senior Director, Human Resources Europe
Merit Medical

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Boston Scientific 

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