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Vacancy Details

Finance Banking Insurance

Credit & Collections Team Leader - Galway

Contract Type: Permanent
Location: Galway
Date: 18/10/2018
Job Reference: 97063

Job Description

Contact: Vanessa Lynch
Telephone: 0860462367

Credit & Collections Team Leader
Our client, a medical device company in Galway is currently looking to recruit a Credit & Collections Team Leader for their site.

Responsibilities as Credit & Collections Team Leader:
  • Day to day overseeing and distributing workload out to the team and ensuring that daily and weekly targets around cash collection and debtor days are being met and exceeded
  • Organising the workload for the team and ensuring that the right resources are available and trained to the highest standard
  • Drive targeted decrease in DSO by working with team members regarding collection of accounts
  • Maximise the recovery of amounts in accordance with contractual terms whilst providing an elevated level of customer service to both internal and external clients
  • Maintaining strong financial controls in the processing of all transactions
  • Develop and maintain good working relationships with external customers as well an internal customer
  • Bi-weekly reviews for all accounts receivable ledgers
  • Work closely with Regional Finance Directors regarding cash collections status and customer issues
  • Address customer issues that are escalated from team members
  • Escalate customer issues to sales and service organization to expedite payment of invoices as appropriate
  • Responsible for the Performance management of the team, ensuring that the 'On Traac' process is maintained and that team members receive relevant and timely feedback on an ongoing basis through regular one to one's
  • Reviewing continuously opportunities to streamline processes and implement IT or system changes that will drive efficiencies and improve our customers experience
  • Responsible for the Induction and training of new team members ensuring that the highest levels of training are delivered and measured.
  • Measure monitor and report on established KPI's ensuring that they are met on an ongoing basis
  • Collaborate and share best practice with other team leads in the company ensuring consistent and up to date knowledge of all business processes.
  • To motivate and inspire the team and to encourage a result driven environment
  • Continue the well-established relationships with Commercial and Sales Teams
  • Any other duties as are within the scope, spirit and purpose of the job as requested by your manager

Requirements as Credit & Collections Team Leader:
  • A proven record of delivering exceptional customer service
  • Strong analytical skills, excellent attention to detail and good business judgment
  • Effective communicator, both articulate & verbally presentable
  • Excellent interpersonal skills with an ability to achieve results through influencing others and maintaining strong links with other departments
  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations
  • Strong record of developing and implementing procedures
  • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm
  • Accounting Technician or equivalent qualification desirable
  • Third Level Diploma/Degree an advantage

  • 3+ years relevant experience in an accounts receivable role - preferably with Shared Service Centre and multinational corporation background
  • SAP/Oracle or other major ERP Systems experience is desirable
  • Strong written and verbal communication skills are essential
  • Able to work alone to understand and summarise financial data into high quality, accurate and usable summaries
  • Strong computer skills especially MS Office
  • Fluency in a second European language preferred

For further information on this Credit & Collections Team Leader role in Galway please contact Vanessa Lynch on 086 0462367 /

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“Merit Medical have partnered with Hero for the past 10 years. During this time we have grown our employee numbers to 630 employees. Our experience of working with HERO is that they have a personal client focused approach, they know the market and they can deliver on the candidates.  The medical device market is competitive and our company success is dependent on the quality of our people, we want the best there is in the market so we can grow and in turn offer development opportunities to our people. 

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