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Vacancy Details

Finance Banking Insurance

Credit & Collections Team Leader - Galway

Contract Type: Permanent
Sector:
Location: Galway
Date: 18/10/2018
Job Reference: 97063

Job Description

Contact: Vanessa Lynch
Email: recruit@hero.ie
Telephone: 0860462367

Credit & Collections Team Leader
Our client, a medical device company in Galway is currently looking to recruit a Credit & Collections Team Leader for their site.

Responsibilities as Credit & Collections Team Leader:
  • Day to day overseeing and distributing workload out to the team and ensuring that daily and weekly targets around cash collection and debtor days are being met and exceeded
  • Organising the workload for the team and ensuring that the right resources are available and trained to the highest standard
  • Drive targeted decrease in DSO by working with team members regarding collection of accounts
  • Maximise the recovery of amounts in accordance with contractual terms whilst providing an elevated level of customer service to both internal and external clients
  • Maintaining strong financial controls in the processing of all transactions
  • Develop and maintain good working relationships with external customers as well an internal customer
  • Bi-weekly reviews for all accounts receivable ledgers
  • Work closely with Regional Finance Directors regarding cash collections status and customer issues
  • Address customer issues that are escalated from team members
  • Escalate customer issues to sales and service organization to expedite payment of invoices as appropriate
  • Responsible for the Performance management of the team, ensuring that the 'On Traac' process is maintained and that team members receive relevant and timely feedback on an ongoing basis through regular one to one's
  • Reviewing continuously opportunities to streamline processes and implement IT or system changes that will drive efficiencies and improve our customers experience
  • Responsible for the Induction and training of new team members ensuring that the highest levels of training are delivered and measured.
  • Measure monitor and report on established KPI's ensuring that they are met on an ongoing basis
  • Collaborate and share best practice with other team leads in the company ensuring consistent and up to date knowledge of all business processes.
  • To motivate and inspire the team and to encourage a result driven environment
  • Continue the well-established relationships with Commercial and Sales Teams
  • Any other duties as are within the scope, spirit and purpose of the job as requested by your manager

Requirements as Credit & Collections Team Leader:
  • A proven record of delivering exceptional customer service
  • Strong analytical skills, excellent attention to detail and good business judgment
  • Effective communicator, both articulate & verbally presentable
  • Excellent interpersonal skills with an ability to achieve results through influencing others and maintaining strong links with other departments
  • Self-starter possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations
  • Strong record of developing and implementing procedures
  • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm
  • Accounting Technician or equivalent qualification desirable
  • Third Level Diploma/Degree an advantage

Experience:
  • 3+ years relevant experience in an accounts receivable role - preferably with Shared Service Centre and multinational corporation background
  • SAP/Oracle or other major ERP Systems experience is desirable
  • Strong written and verbal communication skills are essential
  • Able to work alone to understand and summarise financial data into high quality, accurate and usable summaries
  • Strong computer skills especially MS Office
  • Fluency in a second European language preferred

For further information on this Credit & Collections Team Leader role in Galway please contact Vanessa Lynch on 086 0462367 / recruit@hero.ie

Check out all our open jobs on our HERO Recruitment website - www.hero.ie
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

Clients we are proud to work with

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