Customer Care Advocate – French Speaker – Fully Remote

HERO

Job Detail

Location Galway Ireland
Salary Negotiable
Posted
Role Type Permanent
Contact Karl Lippett
email it@hero.ie

Customer Care Advocate – French Speaker – Fully Remote

Apply Now

Job ID: JOB-12894

Customer Care Advocate – French Speaker – Fully Remote

Our client is seeking a Customer Care Advocate who is fluent in French who lives in either the UK or Ireland

Responsibilities:

  • As a Customer Care Advocate, you will support our customers through some of the most intricate situations that require expert advice and processing.
  • Your ability to quickly assess the situation and provide clear advice will enable confidence in our products and drive customer loyalty.
  • Flexibility, creative problem solving and a will to resolve all customer inquiries regardless of the actions that need to be taken are all key attributes of a successful person in this role.

Requirements:

  • Business level or Native French is required
  • Proficiency in MS Office and the Internet – strong technical skills with ability to troubleshoot, including accurate data entry, and knowledge of / experience in customer-relationship management system(s)
  • Exceptional communication via telephone and writing skills required

  • Experience as a Customer are Advocate or appropriate external experience

For further information on this position offering fully remote residing either in the UK or Ireland please contact Karl on 00 353 86 1070950 / it@hero.ie

Check out all our open jobs on our HERO Recruitment website – www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval

 

Karl Lippett

JOB-12894

Apply Now

Customer Care Advocate – French Speaker – Fully Remote

Karl Lippett

Role Type Permanent
Contact Karl Lippett
email it@hero.ie
mobile +353 86 107 09 50
linkedIn profile click here

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