Customer Care Advocate – German Speaker – Fully Remote

HERO

Job Detail

Location Galway Ireland
Salary Negotiable
Posted
Role Type Permanent
Contact Karl Lippett
email it@hero.ie

Customer Care Advocate – German Speaker – Fully Remote

Apply Now

Job ID: JOB-12893

Customer Care Advocate – German Speaker – Fully Remote

Our client is seeking a Customer Care Advocate who is fluent in German who lives in either the UK or Ireland

Responsibilities:

  • As a Customer Care Advocate, you will support our customers through some of the most intricate situations that require expert advice and processing.
  • Your ability to quickly assess the situation and provide clear advice will enable confidence in our products and drive customer loyalty.
  • Flexibility, creative problem solving and a will to resolve all customer inquiries regardless of the actions that need to be taken are all key attributes of a successful person in this role.

Requirements:

  • Business level or Native German is required
  • Proficiency in MS Office and the Internet – strong technical skills with ability to troubleshoot, including accurate data entry, and knowledge of / experience in customer-relationship management system(s)
  • Exceptional communication via telephone and writing skills required
  • Experience as a Customer Advocate or appropriate external experience

For further information on this position offering fully remote residing either in the UK or Ireland please contact Karl on 00 353 86 1070950 / it@hero.ie

Check out all our open jobs on our HERO Recruitment website – www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval

 

Karl Lippett

JOB-12893

Apply Now

Customer Care Advocate – German Speaker – Fully Remote

Karl Lippett

Role Type Permanent
Contact Karl Lippett
email it@hero.ie
mobile +353 86 107 09 50
linkedIn profile click here

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