Customer Service Administrator


Job Detail

Location Castlebar Co Mayo
Salary Negotiable
Role Type Fixed Term Contract
Contact Ken O'Reilly

Customer Service Administrator

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Job ID: JOB-12082
Customer Service Administrator – (Fixed Term Contract)

Our Client who is a leading manufacturer based in Co. Mayo is looking to recruit a Customer Service Administrator to join their team on a fixed term contract.

Reporting to the team lead and based in Castlebar, Key Responsibilities of this role are as follows;

  • Use Tharsten, company systems and various software packages to raise job cards.
  • Process customer purchase orders.
  • Confirm customer orders to our customer in a timely manner.
  • Ensure that pricing is correct at order entry to facilitate invoicing.
  • Issue quotations to customers.
  • Respond to customer queries and complaints.
  • Follow up on sales leads.
  • Review and follow up on quotations issued for customer feedback
  • Update work instructions based on production inputs
  • Provide information to CS manager to facilitate KPI’s
  • Back up to other customer service functions
  • Attend daily meetings with various functions
  • Support reception area duties and provide back up if required

Key Requirements & Experience

  • 2 to 3 years previous customer service in a busy manufacturing environment
  • Advanced excel skills
  • Strong computer skills
  • Strong attention to detail
  • Ability to work under pressure
  • Clear communication skills
  • Strong time management skills
  • Willingness to learn
  • Strong listening skills
  • Strong phone skills
  • People orientated
  • Problem solving skills

For more information on this role in Castlebar please contact Kenneth O’Reilly on 0860462367 or email

Check out all our open jobs on our HERO Recruitment website –

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given.  You have supplied us with your personal data in the process of applying for a position.  Our client company may have personnel outside of the EEA who will review you data.  We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.


Ken O’Reilly


Apply Now

Customer Service Administrator

Ken O'Reilly

Role Type Fixed Term Contract
Contact Ken O'Reilly
mobile +353 86 046 23 67
linkedIn profile click here

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