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Customer Service - EME Distribution Business with French

Job Title: Customer Service - EME Distribution Business with French
Contract Type: Permanent
Location: Galway
Industry:
REF: 83711
Job Published: over 1 year ago

Job Description

Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 0212066287/0860449371



Position: Customer Service - EME Distribution with French


Who are the client?


A medical device company in Galway


What will I be doing?


? Customer Service - EME Distribution Business responsible for arranging domestic and international shipments
? Preparing commercial invoices, order confirmations and confirming order approval
? Handling customs clearance
? Monitoring inventory levels at warehouses
? Liaising with sales team, warehouse personnel and customers to ensure an excellent customer experience. What do I need?
? Truly customer focused, confident, professional and a self-starter
? Excellent time management with a proven track record in multi-tasking
? Excellent problem solving and customer service
? Strong organisational and strategic planning skills
? Good communication and administrative skills
? Ability to work on own initiative


Education & Experience


? Minimum of 3 years? experience of shipping, domestic and export traffic terms, documentation and procedures or proven track record in same
? Thorough understanding of Customs regulations and Export controls
? Knowledge and understanding of compliance and regulatory guidelines for setting up export customers
? Proficiency with Excel and ERP Systems (preferably SAP)
? Experience auditing documents and project requirements
? Knowledge and comprehension of basic contract terms and conditions
? Previous customer service experience in the healthcare industry preferred but not essential
? Fluent French


For more information, please call Jenny on 021 2066287 / 086 0449371 for discrete conversation. jenny@hero.ie Check out all our open jobs on our website ? www.hero.ie