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Customer Service - EME Distribution with Russian

Job Title: Customer Service - EME Distribution with Russian
Contract Type: Contract
Location: Galway
REF: 83293
Job Published: over 2 years ago

Job Description

Customer Service - EME Distribution with Russian

Who are the client?

A medical device company in Galway

What will I be doing?
  • Customer Service - EME Distribution Business responsible for arranging domestic and international shipments
  • Preparing commercial invoices, order confirmations and confirming order approval
  • Handling customs clearance
  • Monitoring inventory levels at warehouses
  • Liaising with sales team, warehouse personnel and customers to ensure an excellent customer experience.

What do I need?
  • Truly customer focused, confident, professional and a self starter
  • Excellent time management with a proven track record in multi-tasking
  • Excellent problem solving and customer service
  • Strong organisational and strategic planning skills
  • Good communication and administrative skills
  • Ability to work on own initiative

Education & Experience
  • Minimum of 3 years? experience of shipping, domestic and export traffic terms, documentation and procedures or proven track record in same
  • Thorough understanding of Customs regulations and Export controls
  • Knowledge and understanding of compliance and regulatory guidelines for setting up export customers
  • Proficiency with Excel and ERP Systems (preferably SAP)
  • Experience auditing documents and project requirements
  • Knowledge and comprehension of basic contract terms and conditions
  • Previous customer service experience in the healthcare industry preferred but not essential
  • Fluent Russian

For more information please call Jenny on 086 0449371