Connecting to LinkedIn...

Vacancy Details

Executive & Management

EMEA Contract Manager - Galway - 104282

Contract Type: Permanent
Location: Galway
Date: 21/05/2019
Job Reference: 104282
Contact Name: Vanessa Lynch
Contact Email:

Job Description

EMEA Contract Manager - Galway - 104282
EMEA Contract Manager
Our client, a medical device company in Galway is currently looking to recruit an EMEA Contract Manager for their site. The role is within the Cardiometabolic EMEA division, and reports to the Commercial Operations Director Cardiometabolic EMEA

The EMEA Contract Manager (CM) will be responsible for developing the Contract Management function in EMEA along with contract and commercial terms governance models, and implementation of these models across EMEA within the Cardiometabolic Business Units. The CM will be responsible for accelerating the delivery of profitable performance metrics through these strategies and will instil institutional process discipline to ensure that guidance and policy are adhered to and applied in sales execution.

The CM will also appoint and lead a contract administration coordinator responsible for the administration, extension, and termination of standard and non-standard contracts. The CM will oversee proposal preparation, contract negotiation, contract administration and customer contact activities to provide for proper contract acquisition and fulfilment in accordance with company policies, legal requirements, and customer specifications. The CM will be responsible for preparing contract bid; processes specifications, progress and other reports; advise management of contractual rights and obligations; compile and analyse data; and maintain historical information.

Responsibilities and Duties:
  • Support EMEA Regional Commercial Directors and business Vice-Presidents in developing strategies to accelerate the delivery of profitable performance metrics (i.e. growth, improved price performance, achieving gross profit target, etc.), in managing account performance via contract compliance, and in ensuring sales and performance goals are maintained and monitored.
  • Work with business leaders to develop Business Unit wide contracts competencies and institutionalise best practices across EMEA; act as subject matter expert on best practices, issues and trends to inform matrix organisation on contract and commercial terms decision impact and risk assessment
  • Provide leadership to commercial teams and product owners of new and existing products regarding contract and price executions and monitoring activity; provide direction regarding best practices in setting contract terms and conditions, and develop analytics for contract price monitoring and risk identification and mitigation, including corrective actions to improve margins and grow profits
  • Lead team in optimizing the usage and impact of rebates and discounts in collaboration with commercial teams. Drive consistency in constructing and implementing rebate/discount agreements. Ensure staff is educating commercial teams on the standard rebate structures, obtaining rebate exception approvals, and collaborating with Finance and Legal on the creation of the rebate contract. Identify the root cause of rebate discrepancies and rive resolution to outstanding issues.
  • Effectively communicate performance against contracted metrics with customers and distributors, leading to increased contract compliance and mutually agreed gap closure activities
  • Oversee team’s performance of management of the administration of contracts, monitoring of contract performance, and tracking of contract compliance.
  • Provide recommendations for improvements to Commercial leadership, Finance Leadership, and other relevant stakeholders while also mitigating the companies risk. Lead briefings and meetings with internal and external contacts, including regular exceptions councils with relevant leaders.
  • Provide guidance on system/tool use for contract monitoring and compliance to ensure company benefits from enforcement of contractual terms. Successfully drive the implementation of contract managements systems as applicable.
  • Work across functions and regions in EMEA to harmonise business contract & commercial terms practices and process metrics while respecting the unique requirement of each country.
  • Train relevant functions on contract & related governance processes and policies.
  • Develop, maintain & manage customer relationships with economic decision marker(s) that contributes to short- and long-term performance managements
  • Assess account needs, analyse customer data and prepare plans to collaborate with commercial resources to optimise customer satisfaction and overall business goals.
  • Lead efforts to attract, develop and retain individuals who can make critical contributions to organisational success. Provide leadership and coaching to employees through timely and candid performance evaluations. Support meaningful career development activities.
  • Adjust staffing levels accordingly to ensure compliance with expected service levels and ensure customer needs are met.
  • Develop innovative approach to contract and pricing governance, stay abreast of market/industry changes

  • BA or BS. Degree required
  • A minimum of 7 years of combined sales, sales/account management, sales operations, legal, customer service, marketing and/or finance experience required
  • 3+ years of progressive leadership experience

For further information on this EMEA Contracts Manager role in Galway please contact Vanessa Lynch on 086 0462367 /
Check out all our open jobs on our HERO Recruitment website –
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Share this Job

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 

Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King

Clients we are proud to work with