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Vacancy Details

HR, Training, Recruitment

European HR Manager - Cork

Contract Type: Permanent
Sector:
Location: Cork
Date: 2/09/2016
Job Reference: 84795

Job Description

European HR Operations Manager

Our client, a computer software industry leader in Cork are currently recruiting for a European HR Operations Manager.
In the position of European HR Operations Manager, you will play an active role in delivering best-in-class operational and transactional HR services across the region, to serve the needs of internal partners across all business functions.

Role:
  • Drawing on your leadership skills you will lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions & standard policy/procedural information. Also performing routine problem resolution or referral on matters pertaining to employment, pay & benefits, administration and/or employee relations administration.
  • Provide HR case management services and support to clients. Clients include HR Business Partners, line managers & individual contributors.
  • Train, coach, develop and lead the regional team of HR Advisors & HR Coordinators, also hiring when required
  • Develop and implement consistent European processes & practices to deliver best-practice transactional and operational HR services to the business
  • Work in partnership with peers to develop those consistent European practices, in line with company goals.
  • Strongly-partner with HR Business Partners, Compensation & Benefits, Talent Acquisition, IS, Finance and other internal partners, measuring team performance in accordance with SLA?s
  • Manage resources to provide 1st and 2nd-tier support to business partners & functions to enable successful project delivery
  • Be action-oriented to continually improve the service offered
  • Instil continuous improvement approach to service delivery within the team, using metrics provided by SLA?s and feedback from client groups

Responsibilities:
  • CIPD-qualified, with third-level education preferred
  • Fluent in English, with skills in other European languages strongly-desired
  • Previously-experienced in a hi-tech, fast-paced multicultural and rapidly-changing matrix environment
  • Highly-familiar with sales, technical, customer & other groups within a hi-tech organisation, with a solid understanding of the challenges these teams face
  • Experienced in working across Europe, including providing HR Operations support across multiple countries
  • Able to work effectively and negotiate a complicated global matrix organisation, whilst influencing at a senior level


Who are you?
  • Leadership capability to be able to juggle many priorities whilst continuing to meet deadlines
  • Ability to work closely with the business to deliver effective and professional solutions
  • A positive 'can-do' attitude and flexible approach
  • Drive to succeed
  • Skill that thrives on new situations where the solution has to be found and no precedent exists
  • Proven interpersonal and influencing skills, including the ability to influence senior leaders in remote locations

For further information on this European HR Operations Manager role in Cork please contact Carmel Holmes on 0867738651/ carmel@hero.ie
Check out all our open jobs on our HERO Recruitment website ? www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

Clients we are proud to work with

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