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Financial Services Manager

Job Title: Financial Services Manager
Contract Type: Contract
Location: Clare
REF: 84192
Job Published: over 2 years ago

Job Description

Contact: Avril Downey
Telephone: 021-2066287

Title: Financial Services Manager

Who are the client?

A multinational company in the financial services sector is recruiting a Financial Services Manager for their site in Shannon.

What will I be doing?

? Leading, developing and motivating a team of agents
? Meeting and exceeding quality and productivity targets
? Ensuring all procedures and policies and SLAs are adhered to
? Ensuring all tasks are conducted in a compliance with all legal requirements
? Taking ownership for your own and the team?s work
? Creating a positive culture within the team
? Identifying areas for improvement and addressing implementing change where possible
? Sharing information and expertise with colleagues to ensure the continued success of the business

What do I need?

? Degree in Business/Law or similar area
? APA/QFA Qualification
? Experience in as a Team Lead/Manager in a Sales/Customer Service role
? Excellent communication, interpersonal and leadership skills
? Demonstrate good judgement and decision-making
? Pro-active approach to problem solving
? Ability to work in a high paced environment
? Legal and Compliance awareness
? Good working knowledge of Microsoft Office Suite

For further information on this Financial Services Manager role in Shannon please contact Avril on 021 2066287

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