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Vacancy Details

Finance Banking Insurance

105401 - Fund Administration Supervisor - Dublin

Contract Type: Permanent
Location: Dublin
Date: 15/11/2019
Job Reference: 105401
Contact Name: Jenny Dore
Contact Email:

Job Description

Fund Administration Supervisor - Dublin - 105401
Fund Administration Supervisor (Financial Services)

Our client, a financial services company in Dublin is currently looking to recruit a Fund Administration Supervisor for their site.

What Will I Be Doing
  • Responsible for overseeing the shareholder register and completing first level checks and reviews required for all transfer agency tasks. This includes checking responsibilities for transactions and payments, liaising with investors, clients and internally, query gate keeper, oversight of key control functions, project participation and management, point of escalation for team members, running the team for the AVP and in the absence of AVP.
  • Responsible for the day to day duties and are the first point of contact for all investors and clients The AVP must ensure adherence to Internal Transfer Agency procedures in addition to both internal and Regulatory AML requirements at all times
  • Managing and overseeing day to day activities in line with internal and external SLA timeframes - pro-active escalation to AVP / VP of any potential non compliance matters
  • Running the team in the absence of AVP
  • Oversight of core controls within the team
  • Identifying gaps in controls and processes and putting process improvement suggestions forward in a professional manner
  • Coordinating new client on-boarding in partnership with AVP and with Integration Team
  • Conducting client relationship management for clients and RM’s
  • Being the initial point of escalation for the RM’s
  • Ensuring that all reporting is prepared, reviewed and released accurately and in a timely manner
  • Preparing board reports and attending / dialling into board meetings
  • Being involved in Ad hoc User Acceptance Testing (UAT) as necessary in the implementation of new projects, systems and system enhancements
  • Ensuring adherence to all policies & procedures and local laws and regulations
  • Drafting of robust operational procedures – ensuring that procedures exist for every process / where changes in processes occur that this is captured in procedures and cheat sheets
  • Working as part of a larger global team in the case of out sourced activities
  • Supervision of more junior staff – conducting 121’s / oversight of tasks / constructive feedback to develop staff / point of escalation for more junior staff / appropriate escalation of performance issues to AVP
  • Project managing projects as directed by senior management – providing weekly updates at a minimum and as often as required by AVP
  • Oversight of team adhering to Investor Services procedures and policies in line with regulations globally
  • Checker duties – system generated data / e-mails of more junior staff / outgoing reporting
  • Oversight for and checking of all aspects of operations and controls, including setting up investors, processing trades , and distributions, sending reporting, performing Anti-Money Laundering (AML) checks, FATCA / CRS reviews and making wire payments
  • Being initial point of escalation for investor, client and internal enquiries / complaints / errors.
  • Reviewing, understanding and discussing fund governing documents with staff and clients
  • Oversight of Hedge Fund Principals and impact to operational environment
  • Daily oversight of time card completion and data quality
  • Review / Sign off and release of payments in line with appropriate signing authorities
  • Monthly capacity review and analysis
  • Owner of management assigned ad hoc projects and tasks
  • Up to date AML / FATCA / CRS knowledge Close supervision of overtime within the team, where high levels exist proactively manage to understand root causes and putting forward of remediation actions to better streamline
  • Adhere to the Company standard procedures and controls
  • Encouraging a positive working environment
  • Investigates and identifies root causes of errors while suggesting solutions
  • Provides technical support for all team members
  • Full accountability for teams tasks and deliverables

What Do I Need
  • A strong background in an investor services/transfer agency team, for alternative funds at a top tier institutional fund administrator
  • Detailed knowledge of transfer agency systems
  • Able to adapt quickly to challenging and changing priorities
  • Strong planning and organisational and entrepreneurial skills
  • Basic knowledge of accounting, finance, hedge/PE investment concepts
  • Strong communication and problem-solving skills
  • Must be able to work with all levels within the organisation
  • Strong multi-tasking skills
  • A detailed understanding of Hedge Fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills
  • The ability to work to tight deadlines in a proactive fashion
  • Good interpersonal skills to develop working relationships
  • Effective time management and to effectively manage with more junior staff
  • Display high levels of accuracy and attention to detail and instill this culture in each team member
  • Ability to remain calm at busy times, this is important as a manager
  • Be approachable at all times by all levels
  • Lead by example
  • Ability to identify opportunities for process improvements and to communicate same effectively
  • Ability to escalate up where appropriate
  • Ability to self motivate and work as part of team
  • Ability to take on board constructive feedback
  • Flexible in dealing with changing priorities and leading the team in the same manner
  • Strong excel knowledge
  • Adaptable and willing to work additional hours as needed
  • Mentor and coach team members to develop capabilities and build a strong succession pipeline for the role
  • Demonstrate an ability to work alone and as part of a team

What Do I Need

For further information on this Fund Administration Supervisor role in Dublin please contact Jenny Dore on 086 0449371 /
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Consultant: Jenny Dore
Mobile: 0860449371

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

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Chanelle Group

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Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

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Hollister ULC, Ballina, Co. Mayo

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Computer Vision Algorithm Team Manager

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

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Boston Scientific 

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I am extremely grateful to Anne-Marie at HERO Recruitment for helping me land an opportunity in Ireland. She had a great deal of information regarding the job profile, was extremely prompt in arranging an interview and followed it up brilliantly. She was an excellent point of contact between the employer and me during the whole process. She has good knowledge about the process and was well aware of the timelines. I would recommend Anne-Marie, HERO Recruitment to anyone who is looking for opportunities in the country

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