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German Accounts Receivable Associate

Job Title: German Accounts Receivable Associate
Contract Type: Permanent
Location: Cork
Industry:
REF: 86199
Job Published: over 1 year ago

Job Description

German Accounts Receivable Associate

Our client, a pharmaceutical company in Galway are currently looking to recruit a German Accounts Receivable Associate for their site.

Responsibilities

Master Data, Billing and Invoicing
  • First point of contact for customer inquiries on customer master data in SAP ERP system
  • Coordinate initiation and validation of O2C master data requests
  • Complete master data process changes using enablers and SAP
  • Adhere to Sarbanes Oxley (SOX) and Financial Business controls to ensure quality
  • Continuous improvement to further enhance procedures and achieve best practice
  • Serve as subject matter expert and "go to" contact for all aspects of customer master data
  • Understands, advises and reports master data implications and consequences to manager

Credit, Billing and Collection
  • Analyse customer aging through FSCM in order to analyse collection priorities
  • Answer customer inquiries on invoice disputes
  • Enter customer disputes in FSCM
  • Contact customers by phone or mail for collections using market best practices
  • Run AR reports for management review
  • Run billing process and ensure invoices are sent to customers on time

Basic Qualifications
  • Ideally college graduate or a minimum of 2 years financial experience on credit and collections in a multinational Shared Services environment
  • Minimum 2 years customer facing experience.
  • Fluency in German

Additional Skills/Preferences
  • Must demonstrate strong telephone communication skills with ability to influence and negotiate
  • Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
  • Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
  • Demonstrate strong interpersonal skills, written and oral communication skills
  • Accuracy and attention to detail
  • High learning agility in a fast paced environment
  • Problem solving skills
  • Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
  • Good time management skills.
  • Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
  • Proficient with Microsoft Office software (Excel, Word, etc...)
  • SAP experience desirable


For further information on this German Accounts Receivable Associate role in Cork please contact Jenny Dore on 0212066287 / jenny@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval