Head of Operations Transformation


Job Detail

Location Mayo
Salary Negotiable
Role Type Permanent
Contact Dee Curley
email dee@hero.ie

Head of Operations Transformation

Apply Now

Job ID: JOB-12611

Head of Operations Transformation

My client a distribution company currently have an exciting opportunity for a Head of Operations Transformation in Mayo, working on a hybrid basis

Job Purpose Summary

The Head of Operations Transformation will have responsibility for developing the operations function into a process driven efficient team. The Operations team is responsible for all supply chain processes including supply planning, purchasing, inventory management and coordination of operations for International Customers. Our international regions include USA, EMEA and APAC, working closely with team members in UK & Ireland, The Netherlands, USA, China, Australia and Hong Kong.

As a key member of the senior management team, your role will play a vital part in developing and maintaining strategy and structures ensuring best practice measures are rolled out accordingly across the complete supply chain.
Role Responsibilities

People & Team Management :

  • Responsible for international teams supporting supply chain and logistics globally.
  • Proven leadership skills with a strong track record in hiring, developing and retaining talented teams.
  • A successful communicator with the ability to influence senior business stakeholders and to lead teams successfully on a change journey, as required.
  • Management of team objective setting and delivery.
  • Manage and build team structure to support the business as it scales and develop key talent.
  • Plan team succession and development to manage business continuity.
  • Ensure team ownership and accountability is communicated clearly and tracked against performance.
  • Responsible for driving company strategy through KPI’s, structure development and objective setting.


  • Develop, track and report on key KPI’s within the team to measure the contribution of the team to customer success and in keeping with SLA’s.
  • Review all processes for standardisation and efficiency building a logistics and supply chain team that is adaptive and scaleable.
  • Focus on process efficiency and development of standardised documentation.
  • Chair Global Monthly Operations Meetings.
  • Be point of escalation for operations challenges.
  • Develop policy and procedure documentation for the business unit and ensure effective change management to implement.
  • Work cross functionally with Sales, Finance, IT in pursuit of resolving vendor and customer queries and participating in collaborative projects.
  • Be responsible for head count budget for the department.
  • Work alongside senior leadership team to contribute to development of strategic planning.


  • Excellent Communication Skills
  • Experience in Microsoft Package
  • Process Improvement
  • SAP Experience
  • Strong Organisational Skills


  • Building and Supporting Teams
  • Managing Performance
  • Team Management



Key Traits

  • 5+ years experience of Global Logistics and planning. Specifically including 3PL partner management.
  • Experience in SAP/ large ERP systems.
  • Proven experience in process improvement and automation activities a requirement.
  • Background in finance/ analytics/ performance management a distinct advantage.
  • Able to create a visions for how operations should work over a 1 to 3 year horizon.  Can communicate the vision clearly and bring stakeholders on the journey.


For further information on this Operations Manager role in Mayo please contact Dee Curley on 086 7902191 / dee@hero.ie

Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.


Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given.  You have supplied us with your personal data in the process of applying for a position.  Our client company may have personnel outside of the EEA who will review you data.  We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.


Dee Curley


Apply Now

Head of Operations Transformation

Dee Curley

Role Type Permanent
Contact Dee Curley
email dee@hero.ie
mobile +353 86 790 21 91
linkedIn profile click here

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