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Job ID: JOB-13435
HR Generalist II

Our Client a leader in the Medical Devices Industry, will give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, they will help you in advancing your skills and career and you’ll be supported in progressing – whatever your ambitions.

They are seeking a HR Generalist II on a defined term basis to join them on their mission. (12 months)

About the role:

As a member of the People Services team within HR Operations, this HR Generalist II role will be responsible for applying business knowledge and human resources expertise, while providing core HR generalist services and support such as introductory employee and manager guidance, performance management, employee relations and HR best practices.

Additional Requirements: There is a requirement for this role to support employee relations activities on night shift as needed. There is flexibility within this arrangement which can be discussed on interview.

Your responsibilities will include:

• Provide HR guidance/support in the areas of: policy and process interpretation, employee relations, employee engagement, change management and process improvement, competency development, talent management, and employment law compliance.
• Covers incoming phone calls and virtual chat to provide answers to common questions on low complexity inquires on process and policies. Seeks guidance from Team Leads and/or senior team members to escalate inquires as appropriate
• Begin to shadow Sr. team members to coach and consult employees and people managers on performance management, development, morale, employee relations and organization effectiveness, helping to determine root causes and recommending appropriate next steps.
• Begin to provide guidance and direction to client group(s) to ensure consistent, equal and fair treatment of all employees. Consult with managers to ensure the consistent application of and adherence to company policies and procedures
• Learn and support communication and utilization of performance management tools & processes and compensation & rewards programs.
• Learn and demonstrate a continuous improvement mindset. Execute change processes, policies and programs to improve business effectiveness.
• Begin to establish and cultivate internal relationships with key stake holders such as HR Centers of Excellence, HR Business Partners and/or broader HR Operations to drive consistencies and execute on initiatives to support the business.
• Ensure HR services are delivered in compliance with corporate policies and procedures and applicable laws.

Key functional competencies:

• Consulting – influences customers’ decisions and sets strategic direction within their area of expertise
• Customer Experience Management – develops effective relationships with customers and strives to improve outcomes, processes, or measurements.
• Delivery Excellence – understands customer needs and partners and coaches’ customers on what and how to apply the correct solution
• Operational & Process Excellence – takes an end –to- end process view across the enterprise and initiates actions to improve existing conditions and/or processes
• Solution Design – uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions Qualifications:
• BS/BA (240 credits) Degree in HR discipline
• Minimum of 3 years of HR Generalist or equivalent experience
• Sound judgment, Analytical and problem-solving skills
• Customer-focused attitude, with high level of professionalism and discretion
• Excellent communication skills
• Shared Services experience a distinct advantage

For more information on this Role in Galway please contact Terry McAuliffe on 0860468858 or email hr@hero.ie

Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review you data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.

Terry McAuliffe

JOB-13435

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