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Vacancy Details

Secreterial & Administration

107528 - Inside Sales/Order Processing Representative - Galway

Contract Type: Permanent
Location: Galway
Date: 7/04/2020
Job Reference: 107528
Contact Name: Helga Reeves
Contact Email:

Job Description

Inside Sales/Order Processing Representative - Galway - 107528
Inside Sales/Order Processing Specialist

Our client, a leading provider of Technology Solutions and Services in Galway are currently looking to recruit an Inside Sales/Order Processing Specialist for their site. The successful candidate will be responsible for supporting and assisting the Inside and Outside Sales Teams in the area of international sales orders.

Key Responsibilities:
  • Input or update orders accurately in Great Plains/QuoteWerks.
  • Download automated orders from QuoteWerks for approval by Finance and distribution to suppliers.
  • Obtain serial numbers, track returns and returns numbers, shipping of replacement product(s).
  • Track customer orders and order support, provide ETA and order status to stakeholders, ensuring delivery to client requirements.
  • Ensure that Sales Tracker is updated with a high level of accuracy and attention to detail.
  • Ensure clear and up to date order/PO information is provided to stakeholders [e.g. Sales Reps and so on], action order updates from stakeholders and provide timely response to queries.Provide month end Support Renewals Report to ISR’s.
  • Provide month-end Deliveries Report to Finance team.
  • Work with US colleagues, vendors and distributors located in multiple time zones to ensure the services and offerings Pivot provide to its US operating companies are met.
  • Communicate, collaborate, and drive work successfully within a team environment, and building collaborative relationships with colleagues, customers and suppliers.
  • Participate in the improvement and automation of existing processes and best practice.
  • Work with sales and finance to address customer concerns (including invoicing), implement administrative or organizational solutions for the team [e.g. QuoteWerks and so on].
  • Provide ad-hoc reports/updates as required.

Education, Experience and Skills:
  • The successful candidate will have 3-4 years experience in an Order Processing/Inside Sales role
  • Work independently and be self- motivated
  • Excellent communication skills both verbal and written
  • Strong interpersonal skills and ability to achieve the desired results in a fast paced, highly competitive, multi-tasking environment.
  • Excellent attention to detail.
  • Excellent numerical ability.
  • Strong work ethic and positive attitude
  • Detailed and organized in approach to work and follow through.

For further information on this Inside Sales/Order Processing Specialist role in please contact Helga Reeves on 0868168298 /

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Please Note: HERO Recruitment will not forward your details to any company without your prior approval

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