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Vacancy Details

IT/Software

IT Analyst - Cork

Contract Type: Contract
Sector:
Location: Cork
Date: 6/05/2016
Job Reference: 83120

Job Description

Contact: Jessica Crowley
Email: jessica@hero.ie
Telephone: 021 2066287

IT Tech Support Analyst (12mth)
Our client, a medical device company in Cork are currently looking to recruit an IT Analyst for their site.

Job Summary:
Develops, supports and manages Server, PC and Infrastructure environment in relation to LMW (Lab/Manufacturing/Warehouse).

Responsibilities:
  • Manages and maintains Servers, Network Infrastructure (incl. manufacturing environment behind firewall) and Clients within the company environment. Ensuring that availability is within defined service level agreements and performance is maintained to an acceptable level.
  • Configuration and set up of LMW PCS including Installation Qualification using approved process and documentation.
  • Provides 2nd line troubleshooting, supporting the ITS Service Desk in maintaining the office and production environment, providing assistance and training whenever required.
  • Develop production systems. Constantly developing the environment to ensure compatibility with standard technologies and capacity to handle system growth.
  • Manage projects - Takes responsibility for small to medium size projects managing own timelines and deliverables.
  • Support of integration of LMW IT Peripheral equipment (instruments/scanners etc.) and assisting in incident and problems investigations ensuring quick resolution of issues. Escalating infrastructure issues to supplier/manufacturer as required.
  • Documentation - Provides documentation according to company guidelines in accordance with system changes.
  • Maintain standardization and consistency - Ensures company standards are maintained and systems are implemented in a consistent fashion.
  • Security - Ensures systems are implemented and maintain in a way that maintains the integrity of the data and access to it.
  • Licensing - Ensures that systems are installed in accordance with products license requirements.
  • In downtime situations a commitment to getting the system or network available again is expected.
  • Communicating with site users on IT advisories as required (e.g. scheduling shut downs etc.)
  • Responsible for supporting customer and global LMW impacting projects on site.
  • Responsible for administering PC Operating System Environment (e.g. Windows XP/Windows V 7) at site in accordance with established procedures, including: account management, group management, NTFS permission management, and share management.
  • Manage the control of change LMW PCs and Workstations and associate environments following defined Change Control Processes.

For further information on this IT Analyst role in Cork please contact Jessica Crowley on 021 2066287 /jessica@hero.ie
Check out all our open jobs on our Hero Recruitment website ? www.hero.ie

Please Note: Hero Recruitment will not forward your details to any company without your prior approval

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

Clients we are proud to work with

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