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IT Architect

Job Title: IT Architect
Contract Type: Permanent
Location: Galway
REF: 96357
Job Published: 5 months ago

Job Description

Contact: Karl Lippett
Telephone: 086 1070950

IT Architect

Our client, a medical device company in Galway is currently looking to recruit an IT Architect for their site.

Key Responsibilities:
  • Design and document solutions in Service Cloud and Service Max
  • Provide technical guidance to junior resources and offshore colleagues
  • Design flexible, scalable and robust state-of-the-art mobile architecture for Customer Relationship Management to meet the dynamic needs using Salesforce:
    • Sales Cloud
    • Service Cloud
  • Present architecture options and recommendations including configuration vs. customization
  • Define and implement governing processes based on Salesforce best practices
    • Configuration Management
    • Change & Release Management leveraging Agile methodologies
    • Incident Management
  • Understand migration from existing systems such as SAP and Siebel
  • Understand the underlying Salesforce architecture and interfacing systems including:
    • SAP ECC 6.0
    • SAP CRM on-premise 7.0
    • SAP Business Objects
    • Cloud integration tools
    • UI mashups
    • Single sign-on
    • Secure web services
  • EAI (Websphere)/ETL (Informatica)/API
  • Conceptualize, present, and execute ideas with particular emphasis on serving as a technical lead on development projects with on-shore and off-shore components, or a team lead or architect across multiple software development projects or workstreams
  • Serve as the bridge between the functional analysts and the technical developers to transform and develop new requirements into designs, development approaches and implementation
  • Drive adoption of development methodology best practices across the CoE
  • Evangelize and facilitate the Salesforce platform and eco-system across the organization
  • Identify problem areas (process and technical) and recommend solutions

  • Bachelor's Degree in Computer Science or equivalent experience
  • 4+ years working with the Salesforce platform and multiple full lifecycle Salesforce implementations overseeing the technical direction, development and implementation including Apex and Visualforce
  • Experience with Service Max is preferred and SAP; experience with enterprise Field Service Management software (e.g. ServiceMax, ClickSoftware, TOA, SAP Field Service, etc.) is required.
  • Salesforce Administrator and Developer Certifications required.
  • Experience with integration solutions, including SOAP API, REST API, services, and Bulk API.
  • Experience with leading onshore and offshore technical teams
  • Understanding of the software development lifecycle leveraging agile methodologies and the specific requirements for maintaining systems in a regulated environment
  • Excellent analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Mentors team members in technology, architecture and delivery of applications
  • Successful teamwork experience and demonstrated leadership abilities are required
  • Proven ability to transfer knowledge and stay aware of current trends and technical advancements
  • Ability to articulate and present different points-of-views on various technologies
  • Background supporting additional App Exchange integrations and packages preferred

For further information on this IT Architect role in Galway please contact Karl Lippett on 086 1070950 /
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