Connecting to LinkedIn...

Vacancy Details


IT Architect - Galway

Contract Type: Permanent
Location: Galway
Date: 2/11/2018
Job Reference: 98358
Contact Name: Karl Lippett
Contact Email:

Job Description

Contact: Karl Lippett
Telephone: 086 1070950

IT Architect

Our client, a medical device company in Galway is currently looking to recruit an IT Architect for their site.

Key Responsibilities:
  • Design and document solutions in Service Cloud and Service Max
  • Provide technical guidance to junior resources and offshore colleagues
  • Design flexible, scalable and robust state-of-the-art mobile architecture for Customer Relationship Management to meet the dynamic needs using Salesforce:
  • Sales Cloud
  • Service Cloud
  • Present architecture options and recommendations including configuration vs. customization
  • Define and implement governing processes based on Salesforce best practices
  • Configuration Management
  • Change & Release Management leveraging Agile methodologies
  • Incident Management
  • Understand migration from existing systems such as SAP and Siebel
  • Understand the underlying Salesforce architecture and interfacing systems including:
  • SAP ECC 6.0
  • SAP CRM on premise 7.0
  • SAP Business Objects
  • Cloud integration tools
  • UI mashups
  • Single sign-on
  • Secure web services
  • EAI (WebSphere)/ETL (Informatica)/API
  • Conceptualize, present, and execute ideas with particular emphasis on serving as a technical lead on development projects with on-shore and off-shore components, or a team lead or architect across multiple software development projects or work streams
  • Serve as the bridge between the functional analysts and the technical developers to transform and develop new requirements into designs, development approaches and implementation
  • Drive adoption of development methodology best practices across the CoE
  • Evangelize and facilitate the Salesforce platform and eco-system across the organization
  • Identify problem areas (process and technical) and recommend solutions

  • Bachelor's Degree in Computer Science or equivalent experience
  • 4+ years working with the Salesforce platform and multiple full lifecycle Salesforce implementations overseeing the technical direction, development and implementation including Apex and Visualforce
  • Experience with Service Max is preferred and SAP; experience with enterprise Field Service Management software (e.g. ServiceMax, ClickSoftware, TOA, SAP Field Service, etc.) is required.
  • Salesforce Administrator and Developer Certifications required.
  • Experience with integration solutions, including SOAP API, REST API, services, and Bulk API.
  • Experience with leading onshore and offshore technical teams
  • Understanding of the software development lifecycle leveraging agile methodologies and the specific requirements for maintaining systems in a regulated environment
  • Excellent analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Mentors team members in technology, architecture and delivery of applications
  • Successful teamwork experience and demonstrated leadership abilities are required
  • Proven ability to transfer knowledge and stay aware of current trends and technical advancements
  • Ability to articulate and present different points-of-views on various technologies
  • Background supporting additional App Exchange integrations and packages preferred

For further information on this IT Architect role in Galway please contact Karl Lippett on 086 1070950 /

Check out all our open jobs on our HERO Recruitment website –
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Share this Job

Our Clients

With a reputation across three decades in the making, HERO Recruitment continues to impress our clients and candidates with our passion and dedication to our craft.

See More

What people say

Our strong reputation for quality placements in key roles has earned us the status of agency of choice. HERO Recruitment’s commitment to superior service is what sets us apart from our competitors and has rewarded us with many exclusive and semi-exclusive client and candidate relationships.  Here is what our clients and candidates say about us…

See More

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 

Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King