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Vacancy Details


IT Support - Mayo

Contract Type: Permanent
Location: Mayo
Date: 1/07/2017
Job Reference: 88760

Job Description

IT Support
Our client, an online reservation company in Mayo are currently looking to recruit an IT Support for their site.
  • Must have good cutomer service skills
  • Knowledge in Administration.
  • Good troubleshooting methodology and the ability to work calmly under pressure.
  • Must have a full driving license
  • Willing to travel 10-15%
  • Can work flexible hors when needed.
  • Previous experience in the hospitality industry is desirable.
Technical Skills
Windows Server 2003 and 2008
  • Active Directory (Add, Edit, Delete, Group Policy) - Level: High
  • TCP/IP Printers (Add, Edit, Delete, Troubleshooting) - Level: Medium
  • Windows Folder Shares (Folder Share and Security Knowledge) - Level: High
  • Windows Task Schedule Jobs (Add, Edit, Delete) - Level: Low
  • General Troubleshooting (Event Viewer and Reading app logs) - Level: High
Microsoft SQL Server 2012 and 2016
  • New SQL Database creation. - Level: High
  • SQL Maintenance Jobs creation for backups. - Level: Medium
  • Basic troubleshooting of databases. - Level: Low
Windows Remote Desktop Service (RDS) 2003 and 2008
  • End-User Remote Desktop Client configuration. - Level: High
  • Remote Desktop Server User Shadowing to provide support. - Level: Medium
  • General Remote Desktop Knowledge. - Level: High
  • Remote Desktop User Profile Knowledge. - Level: Medium

General Knowledge in TCP/IP networking. - Level: High
IPsec Site-2-Site VPN Tunnels (creation, edit, delete, logging, troubleshooting) - Level: Medium
Network troubleshooting toward End-User Network. (ping, tracer, logging, troubleshooting) - Level: Medium

For further information on this IT Support role in Mayo please contact Catriona Coogan on 091730022 /
Check out all our open jobs on our HERO Recruitment website -

Please Note: HERO Recruitment will not forward your details to any company without your prior approval

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
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Boston Scientific

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Hollister ULC, Ballina, Co. Mayo

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Mary Collins,
Senior Director, Human Resources Europe
Merit Medical

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Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

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Christine Power,
VP of Human Resources

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Ingersoll Rand – Thermo King