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Vacancy Details

IT/Software

IT Support - Mayo

Contract Type: Permanent
Sector:
Location: Mayo
Date: 1/07/2017
Job Reference: 88760

Job Description

IT Support
Our client, an online reservation company in Mayo are currently looking to recruit an IT Support for their site.
Profile
  • Must have good cutomer service skills
  • Knowledge in Administration.
  • Good troubleshooting methodology and the ability to work calmly under pressure.
  • Must have a full driving license
  • Willing to travel 10-15%
  • Can work flexible hors when needed.
  • Previous experience in the hospitality industry is desirable.
Technical Skills
Windows Server 2003 and 2008
  • Active Directory (Add, Edit, Delete, Group Policy) - Level: High
  • TCP/IP Printers (Add, Edit, Delete, Troubleshooting) - Level: Medium
  • Windows Folder Shares (Folder Share and Security Knowledge) - Level: High
  • Windows Task Schedule Jobs (Add, Edit, Delete) - Level: Low
  • General Troubleshooting (Event Viewer and Reading app logs) - Level: High
Microsoft SQL Server 2012 and 2016
  • New SQL Database creation. - Level: High
  • SQL Maintenance Jobs creation for backups. - Level: Medium
  • Basic troubleshooting of databases. - Level: Low
Windows Remote Desktop Service (RDS) 2003 and 2008
  • End-User Remote Desktop Client configuration. - Level: High
  • Remote Desktop Server User Shadowing to provide support. - Level: Medium
  • General Remote Desktop Knowledge. - Level: High
  • Remote Desktop User Profile Knowledge. - Level: Medium

Network
General Knowledge in TCP/IP networking. - Level: High
IPsec Site-2-Site VPN Tunnels (creation, edit, delete, logging, troubleshooting) - Level: Medium
Network troubleshooting toward End-User Network. (ping, tracer, logging, troubleshooting) - Level: Medium


For further information on this IT Support role in Mayo please contact Catriona Coogan on 091730022 / catriona@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“Merit Medical have partnered with Hero for the past 10 years. During this time we have grown our employee numbers to 630 employees. Our experience of working with HERO is that they have a personal client focused approach, they know the market and they can deliver on the candidates.  The medical device market is competitive and our company success is dependent on the quality of our people, we want the best there is in the market so we can grow and in turn offer development opportunities to our people. 

Mary Collins,
Senior Director, Human Resources Europe
Merit Medical

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
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Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King