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IT Support Manager

Job Title: IT Support Manager
Contract Type: Permanent
Location: Cork
Industry:
REF: 84773
Job Published: about 1 year ago

Job Description

IT Support Manager

Amazing opportunity to join a leading tech company. Our client, a leading multi-national that are growing and continuously moving into new markets are seeking a strong technical, people manager to join their team.

Responsibilities:
  • Involved in developing the growth and strategy of the wider technical support area
  • Managing a direct team of support engineers
  • Liaising with customers ensuring superior service is delivered to all customers
  • Ensuring KPIs are met
  • Managing all escalations
  • Involved in cross functional projects

Requirements:
  • Third level degree
  • 5 years+ technical experience
  • People Management experience
  • Strong communication & presentation skills

For further information on this IT Support Manager role in Cork please contact Carmel Holmes on 0212066287 / carmel@hero.ie
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