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IT Support Technician

Job Title: IT Support Technician
Location: Dublin
Industry:
REF: 86093
Job Published: over 1 year ago

Job Description

IT Support Technician
Our client, a manufacturing supplies company in Dublin are currently looking to recruit an IT Support Engineer/Tech to work within a team who are planning, designing and delivering systems for use in house and by their clients.
Reporting to the IT Manager - you will work with industrial and commercial clients who are seeking help and advice about business and IT problems.
Description of duties and responsibilities:
  • Maintaining and installing IT systems.
  • Member of Team Providing Support, covering hardware and software for laptops, desktops, servers, ERP, networking equipment and printers
  • Working on a variety of technology projects as a lead or contributing member
  • Training users and consulting staff.
  • Researching and testing new SME technologies
  • Configuration of network security solutions, e.g. firewall, anti-virus
  • Day to Day support of in house systems & maintenance of same
  • Diagnose & troubleshoot issues by applying Technical expertise, product knowledge, communication & problem solving skills.
Requirements
  • Good at extracting information from people and explaining technical information to non-technical staff.
  • Good problem solving & troubleshooting skills
  • Degree in Computer Science or equivalent qualification or relevant Industry Experience
  • Industry Certification such as MCSE, CCNA, VCP
  • Knowledge of Virtualisation and Networking Hardware & Protocols (DNS, DHCP, VLAN etc)
  • The ability to adapt to different environments and responsibilities
  • Ability to work in a team and individually
  • Willing to go the extra mile on certain projects when needed
For further information on this IT Support Technician role in Dublin please contact Jenny Dore on 021-2066287 / jenny@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie
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