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IT Technician

Job Title: IT Technician
Contract Type: Permanent
Location: Galway
Industry:
REF: 86437
Job Published: 6 months ago

Job Description

IT Technician

Our client, a medical device company in Galway are currently looking to recruit an IT Technician for their site.

What will I be doing?
  • In-depth knowledge of PC hardware and software in particular the Installation, configuration and troubleshooting of Windows XP and Windows 7.
  • Experience in hardware installation and maintenance of laptops and desktops, processes and methodologies
  • Server builds and implementation of new virtual and physical infrastructure.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, printers, application servers and administrative systems.
  • The candidate should have a good understanding of network fundamentals relevant to desktop\server administration and troubleshooting
  • This position will involve significant work with key business customers and ownership of the support relationship and the issues worked, so a high degree of initiative, good judgment, and excellent written/verbal communication skills are required.
  • Responding to help desk tickets
  • Works with vendor support to resolve technical problems with desktop computing equipment and software.
  • Assist other departments with project as required

What Do I Need
  • 2 years' experience supporting Windows XP and Windows 7 desktop/laptop PCs
  • Experience in installing software, patches, updates on Desktops, Laptops, Servers
  • Experience in troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
  • Experience in troubleshooting network, software, printing problems
  • Experience in troubleshooting mobile devices, smart phones, tablets
  • Experience in supporting Windows servers (2003 R2)
  • Basic experience in supporting virtual environment (VM)
  • Excellent Troubleshooting Skills
  • Good Communication, Customer Service and Interpersonal Skills


For further information on this IT Technician role in Clare please contact Jenny Dore on 0212066287 / jenny@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie

Please Note: HERO Recruitment will not forward your details to any company without your prior approval