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L&D Associate

Job Title: L&D Associate
Contract Type: Permanent
Location: Cork
Industry:
REF: 91080
Job Published: 3 months ago

Job Description

Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 086 0449371



Why this role
  • Fun, multicultural environment
  • Competitve salary andbenefits
  • Fast career progression
  • Excellent onsite facilities
  • Join a leading pharmacutical in Cork

Learning & Development Associate
Our client, a pharmaceutical company in Cork are currently looking to recruit an L&D Associate for their site.
  • Be seen as a "go-to" information resource for all L&D data attribute related queries
  • Manage L&D data throughout lifecycle in the Learning Management System through completing accurate and timely submissions in the Learning Request Workflow tool. Submissions may include: course, curricula, assignment, due date modifications and learning histories to realize the expected L&D business outcomes.
  • Ensure L&D data accuracy by conducting monitoring & trouble shooting
  • Ensure resolution of more complex data, process and system issues through escalating to and working with experts outside the core team
  • Train internal L&D personnel cross affiliates on the L&D Data Mgt processes and information requirements necessary to fulfil requests.
  • Review key L&D Data Management metrics & communicate to stakeholders to ensure results are being met whilst identifying and implementing initiatives to improve.
  • Support global/regional L&D Data Management projects as needs arise
  • Support the overall Global Learning Operations team by demonstrating flexibility in providing coverage for team members and training of new team members
  • Experience with Learning Management Systems (preferably SuccessFactors)
  • Experience with workflow tools (preferably ServiceNow) and other database applications
  • Experience with managing a L&D dashboard
  • Experience in Business Warehouse or Business Objects, MS Office (specifically Excel)

What do I need
  • 2-3 years' experience in Learning & Development function with knowledge of integration of various L&D systems & data
  • Associates Degree
  • Fluency in English
  • Ability to speak additional languages is a benefit (French, Spanish, Italian, German, Russian, Chinese, Japanese)
  • Quality and Service mind-set and approach
  • Experience communicating with a global team of colleagues and stakeholders
  • General business acumen
  • Knowledge of quality systems


For further information on this Learning & Development (L&D) Associate role in Cork please contact Jenny Dore on 086 0449371 / jenny@hero.ie
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