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Master Data Analyst

Job Title: Master Data Analyst
Contract Type: Permanent
Location: Cork
Industry:
REF: 84733
Job Published: about 1 year ago

Job Description

Title: Mater Data Analyst


Who are the client?
A leading Multinational company in the Pharmaceutical Sector is seeking a Master Data Analyst for their site in Cork.


What will I be doing?
  • Delivering services on time, to specification, and to agreed service levels
  • Contributing to driving innovation in the team and identify/anticipate opportunities for new solutions/capabilities
  • Be accountable for leading elements of the customer facing service model.
  • Perform initial investigation / triage / Incident management
  • Create and maintain documentation.
  • Ensure that risks or issues are understood, communicated and managed
  • Plan work effectively and manage multiple priorities at once
  • Enforce Global Standards and Governance Processes
  • Work in partnership with SSC vendor
  • Build good working relationships with stakeholders in the business and IT organisations
  • Communicate effectively to all stakeholders on progress of work
  • Provide training or knowledge transfer to end users and other stakeholders as required
  • Expertise in one or more data domains and end to end processes.
  • Work closely with team members to meet team objectives and deliver agreed services
  • Work effectively as a member of a multi-national, virtual organisation, ensuring that processes are improved and knowledge is shared


What do I need?
  • Knowledge and use of various analysis tools including Excel, SQL, Eureka) and understanding of when to use them.
  • User / Data management
  • Accountable with a passion for delivering results and a superior customer experience
  • Strong interpersonal, communication and analytical skills
  • Team-player who works on own initiative
  • Experience in a commercial, sales or marketing team
  • Experience of working effectively in cross-functional teams
  • Experience of working to SLA?s and using workflow tools
  • Previous experience in a multi-national organization
  • Experience with Salesforce.com or Veeva CRM systems
  • A 2nd European language is an advantage

For more information on the Master Data Analyst role in Cork please contact Carmel on 021 2066287 or carmel@hero.ie