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Vacancy Details

Secreterial & Administration

Medical Information Product Specialist - German - Cork

Contract Type: Temporary
Sector:
Location: Cork
Date: 1/02/2019
Job Reference: 102359
Contact Name: Vanessa Lynch
Contact Email: team@hero.ie

Job Description

Medical Information Product Specialist - Cork
Our client, a pharmaceutical company in Cork is currently looking to recruit an Medical Information Product Specialist for their site.

Regional Subject Matter Expert for Medical Information
  • Provide answers for specific, detailed requests related to his/her therapeutic area (TA) in English and/or local language.
  • Is accountable for planning, researching and writing scientifically complex, high quality, balanced, scientifically based, consistent and accurate medical information responses for use by internal business partners to answer unsolicited external customer questions and from internal business partners.
  • Maintain broad knowledge of medical information resources; able to easily access and expertly integrate data and information from various sources and technologies to address customer needs across regions, functions, and phases of drug development.
  • Manage issues and crisis management to his/her TA.
  • Is accountable for identifying new ways of doing business and/or replicate best practices with regional/global application to promote consistency and proactively communicates to facilitate widespread adoption.
  • Cooperate with key personnel to analyze metrics for applicable TA.
  • Maintain and develop product and disease training for Medical Information.

Support for European Medical Information:
  • Enable requests to be answered in a timely manner with the lowest cost and effort, through training and quality monitoring of responses to support First Touch Point Resolution.
  • Continuously monitor requests and awareness of products, competitors and TA changes/issues in order to identify new topics coming up from the markets, since this may require new/updated standard answers, databases and trainings.
  • Responsible for coordinating the development and review of medical information responses with team members, manage expectations and timelines effectively.
  • Create enduring materials to maximize medical information dissemination that has broad customer impact.
  • Provide formal or informal coaching to others in the function, across geographies, or other
  • departments by sharing scientific therapeutic expertise and medical information, give guidance, and
  • answer questions across regions, functions and phases of drug development.
  • Ensure appropriate resourcing for peer reviews and quality checks.
  • Responsible for product training and processes to support Medical Information in answering customer questions.
  • Serve as resource to answer questions from Medical Information related to strategy for launch.
  • Responsible to provide support for the frontline in answering customer questions according to the business continuity plan.

Relationship management:
  • Responsible for supporting the implemention of the new organizational structure in Europe.
  • Support the operations on Alliances partnership when Medical Information is involved.
  • Build/manage relationships with colleagues in the centralized European Medical Information organization.
  • Partner with Global Medical Information organization.
  • Foster interaction and teamwork with global counterparts and across Medical to ensure successful regional launches and ensure regional needs are incorporated into global work plans.
  • Actively participate in the Business Unit TA organization for the region.
  • Maintain involvement in external professional/scientific organizations to bring back functional expertise to drive the awareness of Medical Information business and initiatives outside of the company.

Specialist Know How:
  • Acquire, develop and maintain extensive know-how related to his/her specialist-matter subject.
  • Acquire, develop and maintain extensive know-how related to the therapeutic area of his/her specialist-product(s).
  • Keep up-to-date with competitor product knowledge and competitive market position, global developments and changes related to his/her subject matter.
  • Expert knowledge of how to analyze and integrate data and information from a broad range of resources and technologies to address complex customer questions in a timely manner.

Additional Responsibilities in case the affiliate delegates Responsible Pharmacist duties:
  • Responsible for the delegated Responsible Pharmacist duties on Medinfo activities and local specificities of regulations are taken into account:
  • Responsible for compliance with the requirement for information on products aligned with the ethical principles in the Public Health Code
  • Ensure compliance of validation processes, ensure that the local specificities of French national regulations are taken into account, or respectively another country’s national regulations.
  • Responsible to provide periodic reports to the Responsible Pharmacist and alert him/her as needed.


For further information on this Medical Information Product Specialist role in Cork please contact Vanessa Lynch on 086 0462367 / recruit@hero.ie
Check out all our open jobs on our HERO Recruitment website – www.hero.ie
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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Clients we are proud to work with

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