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Network Support Engineer

Job Title: Network Support Engineer
Contract Type: Temporary
Location: Galway
Industry:
REF: 92980
Job Published: 4 months ago

Job Description

Contact: Shaan Raman
Email: recruit@hero.ie
Telephone: 086 7738651


Network Support Engineer

Our client, a manufacturing company in Galway are currently looking to recruit a Network Support Engineer for their site.

Key duties and Responsibilities
  • Providing 1st line support to network users
  • Diagnosing and resolving hardware and software issues
  • You will be involved in building and deploying of computers and laptops
  • Repair, installation and support of client's network peripherals
  • Active Directory and Cloud Application account setup and maintenance
  • Desktop support for Dynamics NAV and CRM applications
  • Desktop support for the Microsoft Office suite of applications
  • Monitor server and backup infrastructure
  • Managing VOIP phone system and extensions
  • Reviewing and advising on hardware and software licensing
  • End user training on IT resources and day-to-day support
  • Liaising with vendors will also be part of the remit of this position
  • Manage disaster recovery plan

Desired Skills and Experience
  • A minimum of a Certificate or Diploma level in Computer Science or relevant related field – a Degree is highly advantageous
  • 1 - 2+ years of experience in an IT Support role
  • Excellent communication skills
  • Superior organisational skills, analytic capabilities, and attention to detail
  • Knowledge of desktop and server operating systems
  • Knowledge of networking and IP protocols.
  • Excellent knowledge of Microsoft Office suite
  • Experience/knowledge of ERP and CRM systems is advantageous
  • Experience with remote access applications is advantageous
  • Additional Skills and Knowledge that would be advantageous in working with, Office 365, Microsoft Exchange, Amazon Web Services, Dynamics CRM, Dynamics NAV
  • Highly collaborative, organised, detail oriented with a strong ability to multi-task
  • Excellent communication, presentation and negotiation skills
  • Strong analytical problem solving skills
  • Well-developed IT and administration skills
  • Time management and task prioritisation skills
  • Ability to work well as part of a team
  • Excellent customer focus and a strong sense of achievement/delivery

For further information on this Network Support Engineer role in Galway please contact Shaan Raman 086 7738651/ recruit@hero.ie

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