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O2C Analyst Polish/French

Job Title: O2C Analyst Polish/French
Contract Type: Permanent
Location: Cork
REF: 84732
Job Published: about 2 years ago

Job Description

Who are the client?

A leading blue-chip multinational in Cork are currently undergoing expansion and have a number of opportunities for ambitious, motivated team players. Large on-site canteen with a very active sports and social committee: new employees are made to feel extremely welcome. Multiple language speakers from all over Europe add to the local culture of the site.

What?s opportunities are available to me?

The client provides excellent training programmes and with very strong career progression opportunities. Many internal employees frequently move to new opportunities. It truly is an organisation where you have control over your career.

What will I be doing?
  • Understand and follow all compliance policies, laws, regulations and The Red Book.
  • Ensure adherence to Anti-Corruption requirements when interacting with stakeholders
  • Ensure all operational controls are completed to level required and within agreed timeframe.
  • Integrate compliance into daily activities.
  • Comply with any corrective actions.
  • Cooperate with investigations, monitoring and audits Operational Activities
  • Place orders timely and accurately.
  • Know the SAP transactions to perform the daily operations.
  • Understand the financial processesand perform the tasks in a timely manner. Ensure proper period-end closings. Understand the basics of accruals.
  • Be able to manage straightforward documentary credits.
  • Understand and follow all the procedures applicable to one?s area
  • Comply with established GMP/financial policies and SOPs. Ensure that the working procedures (Job Aids) are in place and up-to-date. Communicate and enforce internal policies and procedures with the suppliers.
  • Understand and apply the basics of export business (tenders, ICC, Incoterms, bid and performance bonds?).
  • Identify the drivers behind credit blocks. Take the appropriate actions. Own the customer account reconciliations.
  • Maintain appropriate levels of consignment stocks, supported by forecasts. Monitor them regularly and escalate abnormal situations.
  • Identify customer requirements & new opportunities. Respond to internal/external customer feedbacks and improvement opportunities.
  • Understand market trends/challenges and customer position in the market.
  • Understand customer and market specifics, assist on standard business issues.
  • Lead small-scale projects based on set objectives. Identify required resources and be able to justify the needs. Set project plan/objectives. Work with supervisor on setting an action plan to achieve the objective(s). Assume accountability within one?s area of responsibility.
  • Provide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.
  • Continuously looks for ways to improve our service level for our customers /stakeholders
  • Supports organizational changes.
  • Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processes
  • Participates in internal and external educational opportunities relevant to the Information or customer service environment.

What do I need?
  • Degree qualifications in business discipline essential.
  • Fluency in Polish or French is essential
  • Procurement & Supply Chain management specialisation preferable
  • Min 2 years of Supply chain /Customer service
  • Demonstrate strong interpersonal, written and oral communication skills.
  • Ability to work in a global multi-cultural environment
  • Ability to develop good relationships with various levels of personnel in the organisation, Affiliate organisation, third party service providers, and external auditors
  • Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
  • Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
  • Demonstrate strong interpersonal skills, written and oral communication skills
  • Accuracy and attention to detail
  • High learning agility
  • Proactive, analytical and pragmatic approach to problem solving.
  • Able to work under pressure, meet short deadlines, multiple priorities and concern for maintaining standards.
  • Good time management skills
  • Leadership skills
  • Presentation skills.
  • Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
  • Proficient at high level with Microsoft Office software (Excel, Word, etc.?)
  • SAP experience an advantage
  • SCM functionality is highly preferable
  • Compliance and controls particularly SOX experience a distinct advantage