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O2C Accounts Receivable Associate with French language

Job Title: O2C Accounts Receivable Associate with French language
Contract Type: Permanent
Location: Cork
Industry:
REF: 95763
Job Published: 3 months ago

Job Description

Contact: Jenny Dore
Email: recruit@hero.ie
Telephone: 086 0449371


O2C Accounts Receivable Associate with French
Our client, a medical device company in Cork is currently looking to recruit an O2C AR Associate for their site.


What will I be doing
  • The primary role of the O2C AR Associate is to support the accurate, efficient and compliant operation of the credit & collections process across the business.
  • Be seen as a "go-to" information resource for O2C AR billings, payments, customer, master data and related internal business queries
  • Effectively analyse all outstanding customer aging through FSCM to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices.
  • Effectively track and resolve all customer disputes regarding billings, credits or payments.
  • Analyse account discrepancies to ensure the customer account is enabled for payment
  • Coordinate initiation and validation of O2C customer master data requests
  • Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved
  • Support global/regional O2C projects with influence on accurate, efficient & compliant AR management
  • Support the overall O2C AR team by demonstrating flexibility in providing cover for team members and training of new team members


What do I need
  • 2-3 years' experience in O2C or Finance function, preferably with knowledge of credit management & customer service and experience in identifying and delivering process change
  • Degree in Business and/or Accounting
  • Fluency in French language required for this role
  • Ability to handle complexity and utilize analytical skills, with attention to detail
  • Ability to proactively & effectively analyse & resolve problems
  • Ability to effectively prioritize and complete key tasks and deliverables
  • Ability to respond flexibly and empathetically to customer needs, managing their expectations effectively
  • Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external Business Process Outsource org team members
  • Ability to handle complexity and utilize analytical skills, with attention to detail
  • Ability to proactively & effectively analyse & resolve problems
  • Ability to effectively prioritize and complete key tasks and deliverables
  • Ability to respond flexibly and empathetically to customer needs, managing their expectations effectively
  • Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external Business Process Outsource org team members
  • Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture
  • Actively work with the core team members & Global O2C team to drive improvements for processes


For further information on this O2C AR Associate role in Cork please contact Jenny Dore on 086 0449371 / jenny@hero.ie

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