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O2C Associate with German

Job Title: O2C Associate with German
Contract Type: Contract
Location: Cork
Industry:
REF: 89280
Job Published: about 1 month ago

Job Description

Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 0212066287/0860449371



O2C Associate


Who are the client?
A leading blue-chip multinational in Cork are currently undergoing expansion and have a number of opportunities for ambitious, motivated team players. Large on-site canteen with a very active sports and social committee - new employees are made to feel extremely welcome. Multiple language speakers from all over Europe add to the local culture of the site.




What will I be doing
  • First point of contact for customer inquiries on customer master data in SAP ERP system
  • Coordinate initiation and validation of O2C master data requests
  • Complete master data process changes using enablers and SAP
  • Adhere to Sarbanes Oxley (SOX) and Financial Business controls to ensure quality
  • Continuous improvement to further enhance procedures and achieve best practice
  • Serve as subject matter expert and "go to" contact for all aspects of customer master data
  • Understands, advises and reports master data implications and consequences to manager
  • Analyse customer aging through FSCM in order to analyse collection priorities
  • Answer customer inquiries on invoice disputes
  • Enter customer disputes in FSCM
  • Contact customers by phone or mail for collections using market best practices
  • Run AR reports for management review
  • Run billing process and ensure invoices are sent to customers on time

What do I need?
  • 2 years + financial experience on credit and collections in a multinational Shared Services environment
  • Fluency in German.
  • Strong telephone communication skills with ability to influence and negotiate
  • Excellent listening skills with effective verbal skills
  • Demonstrate strong interpersonal skills, written and oral communication skills
  • Accuracy and attention to detail
  • Problem solving skills and able to work under pressure, juggling short deadlines, and multiple priorities
  • Good time management skills.


For further information on this role in Cork please contact Jenny on 021 2066287/0860449371 jenny@hero.ie Check out all our open jobs on our website - www.hero.ie