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O2C Subject Matter Expert with Spanish / French

Job Title: O2C Subject Matter Expert with Spanish / French
Contract Type: Permanent
Location: Cork
REF: 90707
Job Published: 3 months ago

Job Description

Contact: Jenny Dore
Telephone: 0860449371

O2C Subject Matter Expert
Our client, a pharmaceutical company in Cork are currently looking to recruit an O2C Subject Matter Expert for their site.

Why this role
  • Fast career progression
  • Competitive salary and benefits
  • Excellent onsite facilities
  • Fun multicultural environment
  • Join a global pharmacutical company

What will I be doing
  • Provide subject matter expertise and play an oversight role on key global Order to Cash (O2C) projects
  • Lead and facilitate discussions with business, global process owner, IT, and external third parties
  • Assure the system is meeting the business needs as well as the global design. This includes assisting in the development/refinement of the O2C roadmap/architecture strategy
  • Conduct business process discussions to assure business processes are understood, stable, controlled, and efficient
  • Provide subject matter expertise on data. You will need to understand the data to help facilitate O2C transactional processing and reporting.
  • Maintain a strong linkage back to the O2C organization, for example: provide monthly status updates on activities to O2C managers/affiliate directors/power users, and provide updates at O2C Governance Meetings.
  • Provide formal knowledge transfer and sharing of key learning points and system changes to the O2C organization to increase business process knowledge and SAP proficiency
  • Coordinate the creation and revision of O2C end-user training by working with the Finance Training Coordinator.
  • Provide level-two SAP security guidance to the business
  • Provide tier 2/3 support for regional Global Business Services, Business Process Outsourced (BPO) partner and SAP enabled affiliates on O2C business process production support questions and problems.
  • Provide SAP regression and new functionality testing coordination by identifying what needs to be tested and by which country affiliate/GBS centers/BPO. partner
  • Provide input at monthly O2C trouble ticket prioritization meetings

What do I need
  • Bachelor's degree in either business or IT.
  • 5 years of strong O2C and Intercompany business process knowledge
  • At least 5 years of SAP experience
  • Excellent English written and oral communication skills.
  • Strong interpersonal and communication skills.
  • Good problem-solving and influencing skills.
  • Ability to adapt quickly to complex circumstances and situations, learn while doing, and navigate through an ambiguous situation or issue quickly.
  • Ability to influence and steer people at all levels.
  • Bilingual in Spanish or French.
  • Accounting Experience.
  • Highly motivated and independent individual with a strong desire to make a positive impact to the company's business processes.
For further information on this O2C Subject Matter Expert role in Cork please contact Jenny Dore on 0860449371 /
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