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Vacancy Details

Quality

Quality Manager (Operations) - Galway

Contract Type: Permanent
Sector:
Location: Galway
Date: 5/12/2018
Job Reference: 98737
Contact Name: Orla Crowley - Healy
Contact Email: talent@hero.ie

Job Description

Contact: Bimi Felix
Email: recruit@hero.ie
Telephone: 086 8395533

Quality Manager (Operations)

Our client, a medical device company in Galway is currently looking to recruit a Quality Manager for their site.
Job Description:
  • To proactively protect the customer through ensuring that all products are manufactured to the highest standards and under the highest GMP conditions.
  • Demonstrates commitment to the Quality Policy (patient safety and product quality) through the daily execution of sound quality practices and the maintenance of an effective quality system.
  • Manage all quality related activities for finished device manufacturing and participate in Site & Corporate initiatives.
  • Understands and complies with all regulations governing the quality system.
  • Ensures the quality operations team are aware of their commitment to patient safety and product quality, are current with their training requirements and that they understand and comply with all other regulations governing their work.
Job Responsibilities:
  • Leads and demonstrates expertise in the areas of QSR and ISO standards within one’s own group, constantly promoting awareness of best industry practices and making appropriate decisions on a daily basis.
  • Ensure compliance to the quality management system in all activities
  • To support audits from external regulatory agencies (FDA, BSi) and customers and to lead preparation activities in advance of such audits.
  • Ensure all customer queries and concerns are professionally addressed in a timely manner.
  • Drives continuous improvement initiatives to enhance the site quality system and product quality ensuring compliance to governing regulations and corporate policies and procedures.
  • Develops and manages a high performance quality engineering team. Creates a strong team working environment with focus on customer needs, compliance, product quality, and risk mitigation.
  • Delivers process improvements that reduce cost or improve the quality of the product.
  • Develop strong links with customer organisations.
  • Participate in new product introductions to ensure quality is built into all products early in their life cycle.
  • Ensure effective and efficient process controls are implemented and maintained (inspection standards, plans, frequencies and test methods).
  • Has the responsibility and independent authority to make decisions related to product quality, including the disposition of non-conforming product.
  • Participates in Customer Complaints investigation for areas under their control and escalates critical issues as appropriate.
  • Drives robust and effective corrective and preventive action programs through the CAPA system.
  • Provides best in class problem solving tools.
  • Facilitates root cause investigations for online QA issues.
  • Expected to play active role in the execution of the site Quality Excellence Program particularly those projects identified to drive quality system effectiveness.
  • Works cross-functionally to deliver on the site strategic targets and objectives.
  • Ensures staff are trained to perform effectively their work and their training is documented.
  • The majority of the work will be spent on-site in an manufacturing / cleanroom environment
  • There may be a requirement as part of the role to travel.

Key Requirements:
  • A graduate of Engineering, Sciences or equivalent qualification.
  • Proven track record in a similar role with a minimum of 5-8 years’ experience at that level within the Medical Device or related industry
  • Excellent “hands-on” technical skills.
  • Good coaching/mentoring skills.
  • Excellent communication and interpersonal skills and have demonstrated the ability to lead in a previous role.
  • Experience in people management and development.
  • Strong team building skills with proven abilities in decision making and sound personal judgment
  • Good organization, supervisory and investigation skills are required.
  • Proven ability to influence


For further information on this Quality Manager role in Galway please contact Bimi on 086 8395531 / recruit@hero.ie

Check out all our open jobs on our HERO Recruitment website – www.hero.ie
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

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“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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