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Quality Systems Engineer

Job Title: Quality Systems Engineer
Contract Type: Permanent
Location: Galway
REF: 96244
Job Published: 5 months ago

Job Description

Contact: Bimi Felix
Telephone: 086 8395533

Quality Systems Engineer

Our client, a leading company in Galway is currently looking to recruit a Quality Systems Engineer for their site.

Essential Duties + Responsibilities
  • Continuous development of the quality management system in line with the requirements of ISO 9001, ISO 13485 and ISO17100
  • Continuously create awareness of quality systems and processes by training, coaching and supporting employees on their responsibilities in line with company processes and client expectations.
  • Engage with local stakeholders and vendors to identify quality and process improvement areas; propose solutions and implement.
  • Perform regular internal audits to ensure adherence to quality system requirements and coach employees when required.
  • Lead customer audits and any other external party meetings (supporting Sales and Operations) as needed, to ensure thorough understanding and satisfaction with the company Quality System.
  • Take the lead on quality issues at client/project meetings and is the escalation point for issues that impact on the customer experience.
  • Keep up to date with any quality standards, regulations or forums relevant to the Translation & Localization industry
  • Maintains and shares up-to-date knowledge of quality and process trends in the industry.
  • Provide quality training and support to employees during set up of workflow processes.
  • Identifies critical quality risks that may require immediate action and supports the Corrective Action and Preventive Action process as required.
  • Development and integration of QMS performance metrics (KPI) into existing site, department and group scorecards; report results to management. Utilize these metrics to assess quality performance/drive process improvements.
  • Other duties as may be reasonably requested from time to time.
  • Defines quality metrics, targets, control mechanisms and manages their measurement via Six Sigma and other process methodologies.
  • Drives continuous improvement in quality actions to improve client/internal quality performance and quality systems across all sites and ensures a culture of “continuous improvement” permeates across all sites.
  • Monitors overall performance of teams, mentors and coaches direct reports, ensuring high performance, people development and increased accountability.
  • Other duties as may be reasonably requested from time to time.

Education, Experience + Skills
  • Degree qualified, ideally in Engineering, Science or Quality.
  • Minimum 3 years’ experience in a quality role within a highly focused manufacturing or service environment operating Quality Systems to the following standards: ISO 9001:2008, ISO13485:2003.
  • Experience in Risk Management
  • Excellent presentation and communication skills with previous experience of engaging with clients/customers/colleagues on quality matters.
  • Ability to multi-task in a time-sensitive, deadline-driven work environment.
  • Detail orientated yet flexible to changing work requirements.
  • Internal Auditor qualification is advantageous.
  • Experience in Lean, Six Sigma or other problem-solving methodologies is desirable.
  • Knowledge and experience of the translation and localization industry is desirable.

For further information on this Quality Systems Engineer role in Galway please contact Bimi Felix on 086 8395533 /

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