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Vacancy Details

Quality

Quality Systems Engineer - Galway

Contract Type: Permanent
Sector:
Location: Galway
Date: 4/07/2018
Job Reference: 96244

Job Description

Contact: Bimi Felix
Email: recruit@hero.ie
Telephone: 086 8395533

Quality Systems Engineer

Our client, a leading company in Galway is currently looking to recruit a Quality Systems Engineer for their site.

Essential Duties + Responsibilities
  • Continuous development of the quality management system in line with the requirements of ISO 9001, ISO 13485 and ISO17100
  • Continuously create awareness of quality systems and processes by training, coaching and supporting employees on their responsibilities in line with company processes and client expectations.
  • Engage with local stakeholders and vendors to identify quality and process improvement areas; propose solutions and implement.
  • Perform regular internal audits to ensure adherence to quality system requirements and coach employees when required.
  • Lead customer audits and any other external party meetings (supporting Sales and Operations) as needed, to ensure thorough understanding and satisfaction with the company Quality System.
  • Take the lead on quality issues at client/project meetings and is the escalation point for issues that impact on the customer experience.
  • Keep up to date with any quality standards, regulations or forums relevant to the Translation & Localization industry
  • Maintains and shares up-to-date knowledge of quality and process trends in the industry.
  • Provide quality training and support to employees during set up of workflow processes.
  • Identifies critical quality risks that may require immediate action and supports the Corrective Action and Preventive Action process as required.
  • Development and integration of QMS performance metrics (KPI) into existing site, department and group scorecards; report results to management. Utilize these metrics to assess quality performance/drive process improvements.
  • Other duties as may be reasonably requested from time to time.
  • Defines quality metrics, targets, control mechanisms and manages their measurement via Six Sigma and other process methodologies.
  • Drives continuous improvement in quality actions to improve client/internal quality performance and quality systems across all sites and ensures a culture of “continuous improvement” permeates across all sites.
  • Monitors overall performance of teams, mentors and coaches direct reports, ensuring high performance, people development and increased accountability.
  • Other duties as may be reasonably requested from time to time.

Education, Experience + Skills
  • Degree qualified, ideally in Engineering, Science or Quality.
  • Minimum 3 years’ experience in a quality role within a highly focused manufacturing or service environment operating Quality Systems to the following standards: ISO 9001:2008, ISO13485:2003.
  • Experience in Risk Management
  • Excellent presentation and communication skills with previous experience of engaging with clients/customers/colleagues on quality matters.
  • Ability to multi-task in a time-sensitive, deadline-driven work environment.
  • Detail orientated yet flexible to changing work requirements.
  • Internal Auditor qualification is advantageous.
  • Experience in Lean, Six Sigma or other problem-solving methodologies is desirable.
  • Knowledge and experience of the translation and localization industry is desirable.

For further information on this Quality Systems Engineer role in Galway please contact Bimi Felix on 086 8395533 / recruit@hero.ie

Check out all our open jobs on our HERO Recruitment website – www.hero.ie
Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
More

Clients we are proud to work with

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