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Vacancy Details

HR, Training, Recruitment

Recruitment Operations Manager Cork - Cork - 98498

Contract Type: Permanent
Location: Cork
Date: 13/03/2019
Job Reference: 98498
Contact Name: Roisin
Contact Email:

Job Description

Recruitment Operations Manager Cork - Cork - 98498

Recruitment Operations Manager (Cork)

Are you in search of a Recruitment Operations Manager job with a progressive company? If so, we would love to speak with you. Our Recruitment Operations Manager job opportunity is a new appointment in HERO Recruitment and has come about due to the expansion of our Recruitment and Contracting business. We look forward to speaking with you.

Our Company
HERO Recruitment is a multi-award winning agency whose most recent accolades include winning "Agency of the Year 2016 & 2017" & “Best in Technical Engineering, Science and Pharmaceuticals” with the National Recruitment Federation of Ireland.
At HERO we're committed to 'finding the best in people'.
Our business style and culture is professional and friendly rewarding us with long-standing relationships with some of the world's leading companies.
We are a progressive agency with a down-to-earth approach. We truly believe in the importance of understanding our clients’ needs and our candidates’ abilities.
HERO offer excellent flexible working practices and fantastic benefits.

Operations Manager Job Description:
  • In the role of our Recruitment Operations Manager job in HERO you will play the vital role of managing the end to end operations of the business ensuring excellence in the delivery of our service to both candidates and clients.
  • Our Operations Manager job is a new position that has arisen within the business due to the expansion of our operation. This is a great opportunity to join a small but thriving business with offices in Cork in Galway.
  • We are looking for a commercially savvy operations executive to take full responsibility for the P&L and operational activities. They will possess great qualities in leadership know how to give and get the best from a team.
  • You will be responsible for developing and leading a team of 6 to deliver a premium service to our valued clients and candidates.
  • As our HERO Recruitment Operations Manager you will be responsible for achieving output, quality and service targets within agreed cost parameters.
  • An important part of the role will be creating a positive employee relations and an excellent working environment through great leadership, mentoring and employee engagement.
  • Our Operations Manager will provide leadership and direction to our team assisting in resolving problems or obstacles, process improvements, addressing difficulties, identifying training and provide resources to streamline the work process.
  • This role would require establishing and monitoring performance targets for our various divisions, auditing systems for continuous improvement, maintain learning and development of leading edge industry initiatives, tools and trends.
  • As Operations Manager you would be responsible for devising strategies in-line with company goals, planning and controlling change, managing quality assurances and setting, reviewing and maintaining cost.
  • This role will involve building close relationship with our key accounts to truly dig deep to understand their business and deliver creative and effective staffing solutions.

The person we’re looking for in our Recruitment Operations Manager Job
  • 10 years previous recruitment industry experience with a minimum of 3 years at Operations Manager level. We would also consider an exceptional person with a track record in Operations Manager within a similar organisation.
  • 5 years’ experience in managing a team of people with a truly engaging and effective style
  • Exceptional written and communications skills
  • Previous experience in a fast paced business environment
  • Ideally Degree qualified

If you would like to discuss our Recruitment Operations Manager, in complete confidence, please contact Roisin McNamara on +35391730022 or 00353862755151 or email

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Your Consultant:

Consultant: Roisin McNamara
Mobile: 0862755151

“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 

Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King

Clients we are proud to work with