Our client in Galway are looking to recruit a Skip Scheduler for their site.
The role of the Skip Scheduler is to maintain the database of orders to a high level of accuracy and schedule skip deliveries and collections in a timely and cost-effective manner to ensure a high level of customer satisfaction.
Duties & Responsibilities:
Scheduling skip collections and deliveries from our skip management system.
Scheduling skip driver workloads for current and next day, communicating orders to drivers and managing the collection of payments.
Maintenance of ongoing/recurring order database.
Processing phone and email orders and payments.
Resolving both customer and internal queries.
Communicating with Sales Dept. to advise on delivery/collection times.
Responsible for following up with customers and drivers to confirm skip collection dates and scheduling collection dates and times.
Identify and deal with discrepancies.
1-2 years’ phone sales and administration experience.
Good local geographical knowledge of Connaught and surrounding areas
Must be able to confidently handle multiple phone lines and have a courteous pleasant phone manner and good customer rapport.
Good computer literacy (MS Office, Excel, Outlook) Ability to learn new systems quickly.
Strong organisational skills.
Team player with the ability to work in a fast-paced environment.
Good communication skills.
For further information on this Skip Scheduler role in Galway please contact Vanessa Lynch on 0860462367 / firstname.lastname@example.org Check out all our open jobs on our website – www.hero.ie
Please Note: HERO Recruitment will not forward your details to any company without your prior approval
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