Senior Facilities Manager
|Job Title:||Senior Facilities Manager|
|Job Published:||about 1 year ago|
Our client in Dublin are currently looking to recruit a Senior Facilities Manager for their site.
The Senior Facilities Manager (SFM) functions as the professional who assists the Engineering and Operations (E&O) Director, supporting the management of service delivery in his/her assigned sites in Ireland and Europe.
Additionally, the SFM is responsible for representing our client in the local and European business and real estate community in order to promote company reputation and capabilities to prospective tenants, clients and The Client. High level goals of this position include:
? Successful management of team including vendors ensuring high quality of service
? Build strong client relationship ensuring needs and expectations are met and exceeded
? Manage large financial budget including accurate variance analysis
? Lead and promote positive EHS culture
? Meet reporting deadlines for high quality operational activity
? Account Management
? To take responsibility for developing and implementing appropriate policies and procedures for FM services that are appropriate and tailored to the needs of the portfolio.
? To be responsible for ensuring all staff and contractors are aware of, and comply with, their responsibilities under the contract with particular emphasis on the critical agreed SLA?s and KPI?s agreed with client.
? To establish effective lines of communication with client staff across all managed sites and ensures service standards meet (at a minimum) or exceed client expectations.
? To review performance and financial statistics for their sites working with their team to resolve any problems that arise.
? To establish close working relationships with Service Partners and co-ordinate feedback on their performance, communicating with the E&O Director to ensure service providers overall performance can be monitored and managed.
? To visit their sites on a regular, planned and ad hoc basis to ensure client?s needs are being met and to appraise the performance of the team.
? To ensure all staff and Service Providers are fully aware of, and operate within, the company Quality Management System.
? To introduce initiatives and encourage a continuous improvement philosophy across their sites acting as a point of co-ordination and communication.
? To keep up to date on modern FM 'best practise' making recommendations to the management team and client where appropriate.
? To liaise with the client and any appropriate specialist resources regarding any project work
? Accountable to the Account Executive for ensuring all staff and contractors operate in compliance with company Environmental, Health & Safety policies and procedures and with local, national or European EHS legal requirements.
? To ensure that all staff directly or indirectly employed on the contract performs their duties in a way that causes minimum disruption to the staff of client and their clients, respecting and enhancing the reputation of client within the local or wider community.
? To develop and maintain and support client Business Continuity and contingency plans for their sites to ensure company can continue to deliver all services to client and can adequately support client in the event of an occurrence.
? Accountable for budget development and management relating to all sites under control
? Ensure planned spend equates to actual spend
? Full variance analysis carried out monthly detailing reasons and implementing corrective actions for variances
? Complete annual appraisals and identify training needs where required to develop staff and maintain compliance to statutory legislation.
Education, Experience & Skills:
? Bachelor's Degree in Engineering (preferred), Business or Finance, and/or equivalent combination of education, training, and experience. Master?s degree a distinct advantage
? Minimum of 7 years? experience within Facilities management
? Pharmaceutical or Medical experience with FM is essential for this role
? Previous successful experience of managing the operational change process on a substantial private sector FM contract involving an outsourced solution
? Previous experience in the running of business critical facilities
? Client relationship management is essential for this role
? Ability to analyze data, identify trends and take corrective actions
? Excellent communication, negotiation, analytical/financial skills
? Excellent organisational and client service skills required.
? Demonstrated leadership skills to effectively manage senior level decision makers, key client interface, key contractor, and business administrative support.
? Effective track record of successfully managing contracted service provider(s)
? Strong mechanical aptitude to effectively understand building systems, operations and construction.
? Strong interpersonal and relationship building skills with training experience to guide multifunctional teams.
? Ability to balance the integration of the requirements and terms of company policies and procedures with those of the corporate client.
? Demonstrated ability to be flexible and work well both independently and in a team environment.
? Demonstrate the ability to effectively manage multiple projects and assignments under severe time constraints and changing priorities
For further information on this Senior Facilities Manager role in Dublin please contact Anna McGowan on 091730022 / email@example.com
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