HERO

Job Detail

Location Galway
Salary Negotiable
Posted
Role Type Permanent
Contact James Corcoran
email engineering@hero.ie

Senior Supply Chain Planning & Customer Service Supervisor

Apply Now

Job ID: JOB-11905

Senior Supply Chain Planning & Customer Service Supervisor

Our client, a leading medical device manufacturer based in Galway, are looking for a Senior Supply Chain Planning & Customer Service Supervisor to join their team. Within this department, you will be part of the team that exceeds customer expectations through End to End Supply Chain excellence, ensuring materials and production capacity are in place, and customer requirements are fully understood and communicated.

Responsibilities

  • Mentoring, development and coaching the customer service team in order to meet and exceed performance expectation, whilst ensuring all team members are in compliance with QMS (Quality Management System) and supporting all audits as required.
  • Lead planning business execution of new programs and initiatives that include promotional activities, forecast and coordination for key events, new product launches, end of life processes and network redesigns.
  • Support Integrated Business Planning (IBP), Sales & Operations Execution (S&OE) working with the Global Planning and Marketing network
  • Lead site level Demand & Supply processes including anticipation and detection of any future potential supply chain risks.
  • Lead initiatives to meet and exceed Service Level targets as defined by the business such as OTIF (On Time in Full) and PA (Product Availability).
  • Ensure implementation of best practice for the Planning and Master Scheduling functions through Standard Work in Materials Management (SWIMM) process.
  • Lead operational excellence methodologies to drive continuous improvement.
  • Ensure compliance with all global customs and trade compliance regulations for all inbound and outbound flows.
  • Ensure all product shipped is invoiced and tracked within the appropriate business systems.
  • Analyse, develop, and implement long-term supply chain strategies and networks that address capacity issues and production location decisions in support of business goals.
  • Monitor key sales and operations planning performance indicators, cost-to-serve performance data, and coordinate cross-functional work teams to increase effectiveness of supply chain initiatives.
  • Follow all environmental, health & safety rules and procedures and participate in safety and environmental activities in order to improve the workplace for all employees and external environment
  • Complete special assignments, projects and tasks as requested.

Skills & Experience

  • Relevant 3rd level qualification along with APICS or equivalent qualification.
  • Minimum 3 years’ experience in a similar role within a highly regulated sector.
  • Excellent communication and organisational skills.
  • Possess a decisive approach and the ability to operate in a dynamic environment.
  • Highly motivated with good analytical skills.
  • Experience in use of ERP/MRP platforms (BPCS/SAP experience an advantage but not essential).

    For more information on this role in Galway please contact James Corcoran on 086 0462367  engineering@hero.ie 

    Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/

     Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval

     

James Corcoran

JOB-11905

Apply Now

Senior Supply Chain Planning & Customer Service Supervisor

James Corcoran

Role Type Permanent
Contact James Corcoran
email engineering@hero.ie
mobile +353 86 046 23 67
linkedIn profile click here

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